Analysts / Sr. Analysts / SMEs (Experienced)

2 days ago

DoubleTree by Hilton Hotel Gurgaon New Delhi NCR, India NLB Services Full time

Location:

Gurgaon (Work from Office Only)

Shift Timings:

05:30 PM IST onwards (Evening Shift)
Note: This is a US-based process, so flexibility to work in night shifts is required.

Total Openings:

8 positions

  • Analysts / Sr. Analysts / SMEs (Experienced)

About the Process:

Join our Commercial Service Treasury Ctr Setup / Account Setup team supporting a leading US-based banking client. The process involves reviewing, validating to ensure accuracy, compliance and service level adherence

  • Treasury Setup
  • Balance Info
  • Balance Report for Sweeps
  • Check Management

Roles & Responsibilities:

Analyst / Sr Analyst

  • Review and process setup requests
  • Handle complex cases and exceptions
  • Perform data validation and exception handling
  • Provide on-the-floor support and mentoring other team members
  • Meet daily productivity and quality targets
  • Ensure team adherence to SLA and process guidelines as well as US banking compliance standards
  • Communicate discrepancies or process deviations timely
  • Act as the first point of contact for escalations
  • Collaborate with Training and Quality teams to improve process accuracy

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