Sr. Analyst Invoicing

Who we are Johnson Controls is the global leader for smart healthy and sustainable buildings At Johnson Controls we ve been making buildings smarter since 1885 and our capabilities depth of innovation experience and global reach have been growing ever since Today we offer the world s largest portfolio of building products technologies software and services we put that portfolio to work to transform the environments where people live work learn and play This is where Johnson Controls comes in helping drive the outcomes that matter most Through a full range of systems and digital solutions we make your buildings smarter A smarter building is safer more comfortable more efficient and ultimately more sustainable Most important smarter buildings let you focus more intensely on your unique mission Better for your people Better for your bottom line Better for the planet We re helping to create a healthy planet with solutions that decrease energy use reduce waste and make carbon neutrality a reality Sustainability is a top priority for our company We committed to invest 75 percent of new product development R D in climate-related innovation to develop sustainable products and services We take sustainability seriously Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place Please visit and follow Johnson Controls LinkedIn for recent exciting activities Why JCI Asia-Pacific LinkedIn Career OpenBlue How will you do it JCI is looking for a high-energy and experienced individual for Order to Cash Team - Assistant Manager for JCI s EMEA Building Solutions business We are looking for someone with deep understanding of order to cash billing process including different invoice types Manual Consolidated and automated Role of a Billing Analyst is expected to work on strict deadlines as an individual while being a good team player Validate the Purchase Order PO requests from to bill the order End to End knowledge of OTC - Billing Expertise Credit Rebill and Dispute Management Creation of Invoices with Accuracy along with timely delivery Basic Understanding of commercial terms of Customer Agreements like SOW MSA Creating and Maintaining Process documents for Billing Process adherence to SOX Internal Controls Managing any issue that potentially impacts revenues and costs from identification through to RCA and resolution Acting as a Billing Expert on projects initiatives that could impact the end-to-end billing and dispute process Investigate and recommend solutions to revenue and billing under-performance and improvement opportunities as per the contractual and legal aspects associated with relevant customer contracts Ensuring that performance of Billing against contractual obligations is properly planned tracked and monitored raise questions where this is not the case and ensure plans are put in place to fix issues Developing an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction Month End Closing activities within given timelines Contribute ideas and actions towards the continuous improvement of processes within area of influence Adherence to JCI Policies Procedures which includes SOX Compliance Ensure a positive open and flexible work environment is maintained What we look for Bachelor s master s degree in accounting Business or Finance required other disciplines considered with relevant experience 4-7 years of work experience with a minimum experience of 3-4 years in OTC Billing ound understanding of data collection processing and billing processes and technology Customer Portal Invoicing experience required i e Ariba Coupa Customer centric approach Strong analytical and data management skills Strong Business Process documentation skills Working in 24 7 working hours Night shift is a mandatory requirement Desired work experience in AS400 Oracle SFDC Citrix Getpaid Intermediated skills in Microsoft Word Excel PowerPoint and Outlook Good Communication Skills Written and Verbal What we offer We offer an exciting and challenging position Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction In addition we offer outstanding career development opportunities which will stretch your abilities and channel your talents Diversity Inclusion Our dedication to diversity and inclusion starts with our values We lead with integrity and purpose focusing on the future and aligning with our customers vision for success Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate Our D I mission elevates each employee s responsibility to contribute to our culture It s through these contributions that we ll drive the mindsets and behaviors we need to power our customers missions You have the power You have the voice You have the culture in your hands