Store Manager

4 weeks ago

Goa Bengaluru, India Titan Company Full time

Job Description

- Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met
- Ensure adequate level of staffing in the store as per store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded appropriately and effectively monitored
- Store operating policy
- Increase in customer satisfaction score
- Increase in revenue
- Number of cases of non-compliance
- Adherence to timelines
- Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization
- Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc.
- Review the various financial records and ensure that its consistent as per the guidelines; Ensure that all the commercial compliance is carried out as per the corporate guidelines
- Ensure implementation of Golden Harvest Scheme as per the policy; coordinate with the corporate teams to enhance the effectiveness and reach of the scheme
- Anchor periodic customer meets for birthdays, anniversaries, dormancy drives, GHS awareness programs etc. and ensure maximum customer
- Manage the store operations in the store in coordination with all the relevant stakeholders like admin, IRSG, Regional VM etc.
- Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences.
- Asses the ageing of stock and product Mix as per the market preferences within the store and coordinate with the merchandising team for optimization
- Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis
- Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the activities identified
- Ensure implementation of lean retaining principles in the store

Preferred Candidate Profile:

- Education: Graduate
- Relevant Experience: 7-10 years in a position of similar responsibility
- Behavioural Skills:Customer Centricity
- Delivers Results
- Build Effective Teams
- Nurtures Relationships
- Influences for Impact
- Knowledge:Sales/ retail experience
- Stakeholder Management

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