Product Owner

Job Description

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

- Supply Chain optimization,
- Pricing strategy,
- Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About The Role

We are looking for a Product Owner to join our Price Product team. As OEMs and suppliers transform at scale, managing pricing across a vast array of products becomes exceedingly complex, especially amidst ongoing market volatility. Syncron Price enables customers to maximize profitability and market share by offering pricing analysis, data insights and multiple simulation capabilities to optimally price items real time based on market needs.

As a Product Owner for Syncron Price, you are the liaison between product management, product development and other stakeholders, translating business needs into product requirements, and making our B2B software products come to life. This role is based in Bengaluru, though you will be working with other team members across Syncrons global offices.

As Product Owner you are responsible for planning and managing the development of one or several components in the pricing product. The role is truly cross-functional. You will gather, document and prioritize business needs and translate these to clear product requirements epics and user stories. You work closely with the product development organization in shaping and testing new releases and interact with the customers, customer success organization and Pre-sales in refinement and further development of the features.

We are looking for a person who would like to be part of an international team building a world-class SaaS solution targeting aftermarket profitability and service optimization.

What would you do

- Own the end-to-end product lifecycle, from concept to launch, for assigned features / components(s) within Syncron Price.
- Define and prioritize product features based on market research, customer feedback, and business goals, ensuring alignment with overall product strategy.
- Collaborate closely with stakeholders, including product managers, engineers, designers, and other stakeholders, to translate requirements into actionable user stories and development tasks.
- Drive sprint planning, backlog grooming, and release management activities, maintaining a clear roadmap and timeline for product delivery.
- Champion a customer-centric approach to product development, advocating for user needs and preferences throughout the design and development process.
- Monitor product performance metrics, conduct user testing, and gather insights to iterate on product enhancements and optimizations.
- Stay informed about industry trends, competitor offerings, and emerging technologies, leveraging this knowledge to inform product decisions and maintain a competitive edge.
- Understand and take part in discussions about the consequences of the architectural/technical decision taken by the development team.

Who you are / What we expect:

- Bachelor&aposs degree in computer science, Engineering, Business, or a related field.
- 3-6 years of proven track record of success in product management or product ownership roles, preferably within the B2B SaaS industry.
- Proactive and self-motivated, with the ability to take initiative and drive tasks forward independently.
- Thrives in autonomous environments, taking ownership and delivering results with minimal supervision.
- Strong understanding of Agile methodologies and experience working in cross-functional Agile teams.
- Exceptional communication skills, with the ability to articulate complex ideas clearly and influence stakeholders at all levels of the organization.
- Analytical mindset with a data-driven approach to decision-making, proficient in leveraging analytics tools and metrics to drive product improvements.
- Strategic thinker with a customer-focused mindset and a passion for delivering best-in-class user experiences.

The icing on the cake:

Experience working in pricing software or price optimization software or service lifecycle management.

Unsure if you meet all the job requirements but passionate about the role Apply anyway Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success

The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.

Our goal: to make the complex simple.

Visit syncron.com to get to know us better

If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.

You may request Syncron Whistleblowing Procedure via the ask a question tab available here.

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