Senior Product Delivery Associate

3 weeks ago

Bengaluru, India JP Morgan Chase & Co. Full time

Job Description

Are you ready to lead innovation in marketing transformation Join our Card Marketing team and help shape the future of campaign management in a dynamic, collaborative environment. You'll accelerate your career growth, work alongside passionate change leaders, and make a lasting impact on how we deliver results. At J.P. Morgan, your ideas and leadership will drive industry-leading solutions and empower teams to achieve more.

As a Senior Product Delivery Associate in Card Marketing Transformation, you will work within a team of change managers and user acceptance testers to deliver a game-changing process and capability transformation roadmap. You will drive program management, change management, and go-to-market strategy design across five transformation pillars, bringing teams together to achieve strategic objectives. You will lead by example, influence cross-functional partners, and create structure in a fast-paced, matrixed environment. Your leadership will help us reimagine how we deliver consistent marketing and customer experiences.

Job responsibilities

- Drive multiple, concurrent strategic, complex, and highly visible programs as a thought-leader
- Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals
- Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners
- Develop and implement an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles
- Communicate to all levels of the organization through compelling, impactful storytelling, including presentation decks and monthly newsletters
- Facilitate project status presentations to ensure communication, alignment, and coordination across all stakeholders
- Foster an environment where all voices are heard and ideas are openly welcomed and debated establish trust with peers, partners, and executive sponsors
- Champion both business and culture transformation, leading with consistency, integrity, and humility

Required qualifications, capabilities, and skills

- 7+ years of related experience (program management and product owner-related experience)
- Proven experience as a Product Owner or Product Manager in the marketing technology space.
- Strong understanding of marketing technology platforms and tools.
- End to end program delivery and user acceptance testing experience - including understanding of best practices, tools, and processes
- Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
- Proven ability to create senior executive leadership presentations
- High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

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