Data Enablement And Insights Consultant

Our PurposeWe work to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential Our decency quotient or DQ drives our culture and everything we do inside and outside of our company We cultivate a for all employees that respects their individual strengths views and experiences We believe that our differences enable us to be a better team - one that makes better decisions drives innovation and delivers better business results Title and SummaryData Enablement and Insights Consultant - Customer SuccessAdvisors Client Services Data Services Mastercard Data Services provides cutting-edge data analysis and services to Fortune 500s governments and nonprofits to make multimillion-dollar business decisions and grow their organizations Focused on thinking big and scaling fast around the globe the Advisors Client Services team is responsible for end-to-end solutions for a diverse global customer base We combine traditional management consulting with our rich data assets and in-house technology to provide our customers with powerful strategic insights and recommendations Centered on data-driven technologies and innovation these services include consulting loyalty and marketing programs test-and-learn business experimentation and data-driven information and risk management services While specializing in the payments industry Mastercard Data Services also works closely with major retailers airlines FinTechs and other enterprises leveraging data and insights garnered from within and beyond its network Roles and Responsibilities Make an Impact as a Data Enablement and Insights Consultant which is part of Customer Success team Specialized Product Delivery SPD Advisors Client Services Advisors Specialized Product Delivery is a client-facing team that partners with customers and helps them drive measurable value by Pro-actively engaging with customers to strengthen their internal skills knowledge and experience for Mastercard products and solutions Project managing the delivery of new and complex products and solutions to our customers Partnering with our product and sales teams to ensure clear communication to our customers incl developing and maintaining customer support and sales materials Acting as the knowledge expert on products and solutions and the most effective means of implementations Engaging in pre-sales activities to showcase value future customers can achieve from the solutions Supporting data enablement and data insights related efforts to help customers leverage data for strategic decision-making and enhancing location intelligence capabilities As a Data Enablement and Insights Consultant you will be working mainly with Customer Success team and our Product teams on executing a well-designed on-boarding experience and providing on-going support to our customers and Mastercard You will develop a deep understanding of our product features functionalities and how these can be utilized to drive value for our customers Your Responsibilities Work with internal teams as well as customers to understand data driven use cases to identify right approaches and scenarios for data matching enrichment to maximize our solutions value-add Research and deliver solutions for complex problems and respond to inquiries Provide data enablement support to help customers leverage location data and geospatial analytics for actionable insights Tailor training sessions and product demos to highlight location intelligence tools and capabilities Work closely with clients to ensure they can effectively utilize location data to support business decisions Collaborate with the product team to develop new location intelligence features based on customer feedback and market needs Address complex geospatial problems and provide solutions to enhance customer experience with location data products Analyze large card transactions datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Visualize available data across multiple Mastercard solutions to demonstrate strength of insights available to Mastercard customers Participate on developmentin the development of data dashboards for internal as well as customer use Utilize data analytics software e g Python R SQL SAS to support data enablement and analysis tasks Build manage and maintain database structures work with data visualization tools e g Tableau Power BI and where applicable work with Hadoop frameworks and coding using Impala Hive or PySpark Qualifications All About You Experience in delivery of SaaS solutions or data products Proven experience working in Customer Delivery or Consulting fostering strong customer engagement demonstrating value add to customers and leading to successful product project deliverables Product-minded and focused on delivering solutions that are scalable leverage cutting-edge technologies and ultimately delightful for end-users Proven ability to work with both business and technology stakeholders translating business requirements into practical use of available data sets and solutions Exceptional analytical and quantitative problem-solving skills Enthusiastic with the ability to inspire others and create a collaborative culture of teamwork Demonstrated ability to develop relationships with both mid- and executive-level customer contacts All About Your Education Skills Bachelors degree or equivalent qualification Fluent English language is required other languages desirable Comfortable with significant customer interaction and excited to build relationships Advanced Word Excel and PowerPoint skills required Proficiency using data analytics software e g Python R SQL SAS Additional data and analytics experience in building managing and maintaining database structures working with data visualization tools e g Tableau Power BI or working with Hadoop framework and coding using Impala Hive or PySpark is preferred Our Purpose We work to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential Our decency quotient or DQ drives our culture and everything we do inside and outside of our company We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences We believe that our differences enable us to be a better team - one that makes better decisions drives innovation and delivers better business results Corporate Security ResponsibilityAll activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must Abide by Mastercards security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach andComplete all periodic mandatory security trainings in accordance with Mastercards guidelines Mastercard