▷ 3 Days Left Customer Support

4 weeks ago


Bangalore Karnataka, India 2COMS Full time

Customer Service Representative - Technical Functional Support Summary We are seeking highly skilled and customer-focused professionals to join our Customer Support Team as Customer Service Representatives In this role you will provide functional technical and administrative support to resolve customer problems and queries in a fast-paced global environment This opportunity offers exposure to international client interactions and a dynamic work culture with both RTO and hybrid flexibility Responsibilities Provide functional technical or administrative support to resolve customer issues effectively Handle and document customer queries and complaints with accuracy and professionalism Ensure timely resolution while maintaining service quality and customer satisfaction Collaborate with internal teams to escalate and resolve complex cases Deliver consistent performance in line with company standards and SLA requirements Adhere to process compliance documentation guidelines and shift protocols Requirements Qualification Graduate or Undergraduate degree any discipline Experience Minimum 3 to 8 years of experience in Customer Service Technical Support Skills Excellent English communication verbal and written Strong customer handling and interpersonal skills Ability to provide technical functional resolutions across different domains Flexible to work in a 24 5 shift environment Open to both RTO and Hybrid work models Preferred but not mandatory experience in Hospitality Travel or Tourism sectors Benefits CTC Up to 1 00 000 per month based on experience and last drawn salary Laptop and required assets will be provided by the company P F E S I performance incentives based on monthly targets The company will provide a two-way cab facility for applicable shifts Requirements Requirements Qualification Graduate or Undergraduate degree any discipline Experience Minimum 3 to 8 years of experience in Customer Service Technical Support Skills Excellent English communication verbal and written Strong customer handling and interpersonal skills Ability to provide technical and functional resolutions across different domains Flexible to work in a 24 5 shift environment Open to both RTO and Hybrid work models Preferred but not mandatory experience in Hospitality Travel or Tourism sectors Benefits Benefits



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