Branch Service In-charge

3 weeks ago


Taliparamba KL IN Beyond Burg Inc. Full time

Job Title Branch Service In-charge Department Service Locations Taliparamba Kannur About the Role We are seeking a highly motivated and experienced Branch Service In-charge to oversee service operations across our branch in Taliparamba This role is key to ensuring exceptional customer service and efficient management of branch service teams Key Responsibilities Lead and manage branch service teams to ensure timely and effective service delivery Oversee the installation maintenance and repair of home appliances and electronics Ensure adherence to service quality standards and customer satisfaction Monitor inventory levels and spare parts availability at each branch Resolve customer complaints and ensure prompt issue resolution Implement service process improvements and best practices Prepare and analyze service performance reports and present to senior management Train and mentor service staff to enhance technical skills and knowledge Collaborate with the Head Office to align branch service operations with company objectives Qualifications and Skills Bachelor s Diploma ITI in Electronics Electrical or Mechanical Minimum 3 years of experience in a service management role preferably in home appliances electronics Proven leadership and team management skills Excellent communication problem-solving and customer service skills Proficiency in MS Excel and service management software Willingness to travel across branch locations as required Package and Other Benefits Competent Salary Package ranged from INR 20 000 to INR 30 000 per month Health Insurance Employee Provident Fund Note Prefers candidates within 30km range of Taliparamba Region and willing to commute to the Branch for work Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Benefits Health insurance Provident Fund Application Question s How many years of experience do you have in the Electronics Home Appliances Industry Do you have worked on Excel Software Before Experience Service technician 1 year Required Location Taliparamba Kerala Required Work Location In person Speak with the employer 91 9895557744



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