Hospitality Trainer

22 hours ago

Delhi India Orion Group Of Hotels Full time

Job Description Job Title: Hospitality Trainer Orion Group of Hotels Orion Group of Hotels is looking for a Hospitality Trainer who can train and groom our front office, housekeeping and F&B service teams to deliver consistent, highstandard guest experience Key Responsibilities: - Conduct regular training sessions for Front Office, Housekeeping and F&B on SOPs, grooming, communication and guest handling. - Create simple, practical training material checklists, role plays, mock drills, onthejob training. - Do induction training for new joiners and refresher training for existing staff. - Observe operations on the floor and give feedback and corrective training where required. - Track training attendance, improvement in guest feedback, audit scores etc. Requirements: - Background in hotel operations (Front Office / HK / F&B) or hospitality training. - Strong communication skills in English and Hindi. - Comfortable taking classroom sessions and onthefloor practical training. - Positive attitude, patient with staff, but firm on standards and discipline.

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