Supervisor, L&d Delivery

About McDonalds in India One of the world s largest employers with locations in more than 100 countries McDonald s Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe About McDonalds One of the worlds largest employers with locations in more than 100 countries McDonalds Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe McDonalds has an exciting opportunity for a Supervisor L D Delivery based in our Global McDonalds Office in India You will be responsible for supporting and coordinating theexecution and continuous improvement of learning programs and operations In this role you may work on one or across multiple areas of learning and development such as Leadership Development Inclusion Onboarding Restaurant Curriculum Corporate Development Engagement or Operations You will support McDonalds learning strategy and work on tasks as content management content improvement program forecasting scheduling end-to-end learner experience and communications translations and or data analysis and insights This role requires collaboration attention to detail and a passion for delivering high-quality learning experiences at scale while working with L D teams and stakeholders The candidate is expected to reside in India Responsibilities In addition to following McDonalds policies and procedures principal accountabilities include but are not limited to Program Support Assist in scheduling learner invitations instructor coordination and materials distribution Support deployment of ILT VILT and OnDemand programs Operational Tasks Monitor learning mailboxes and respond to inquiries Track program improvements and support implementation of changes Data Reporting Generate standard reports and dashboards for program registration compliance and adoption Support data collection and analysis for program evaluations Communications Content Assist in developing communication materials e g posters internal posts Maintain inventory of content assets and distribution channels Collaboration Work closely with People Solutions Learning Tech and Market SMEs Support translation and localization of learning content Qualifications 35 years of experience in Learning Development or related field Strong organizational and coordination skills Familiarity with LMS LXP platforms and digital learning tools Basic data analysis and reporting skills Excellent written and verbal communication Ability to work effectively in a global matrixed environment Exposure to instructional design learning experience ILT eLearning virtual performance support Awareness of change management and marketing strategy to engage learners as plus Willingness to operate in large multi-national corporation in a highly matrixed complex structure Ability to work and collaborate with global teams across many countries and cultures