Urgent) Storefront Executive

3 weeks ago

India CIEL HR Full time

Job Purpose Executive Product support DEPARTMENT Product Management Operations Responsible for taking care of daily Storefront configurations and ensuring everything is configured in time without any delay Job Duties Since we are supporting functions we will be supporting the in app configurations for Instamart and various other BLs Day to day work closures Understand the storefront tools quickly and suggest the enhancements Deliver and pick up tasks as in when needed and coordinating with the designs team for creative works Establish and maintain designated work areas and arrange as needed always ensure that regular BAU works gets executed on time or within the assigned turn around time Coordinate product managers and ensure that dashboards are made with inline with keeping execution in mind Preparing reports and sharing it to reporting Manager and preparing MBR and QBR decks for monthly and quarterly on Operation metrics Multitasking Diligence - Learn Swiggy internal merchandising tools fast and schedule campaigns for allocated cities without errors Eye for Detail Quality Adherence - Quality check campaigns post scheduling - catch errors and rectify them before taking live Communicate to stakeholders Process Adherence - Manage promotion calendars and Some of the Products - MXN and Campaign Search Nudge Cards SF Layouts Instacafe P0 Banners Cluster Widget Lottie Banners Cart Page Carousel and Layouts segmentation Your Monthly Essentials Magic items in IM IM Fruit penetration L2 L2 Banner Ads Brand Pages Qualifications REQUIRED Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision Ability to build rapport with others and create a team environment Strong communication organizational motivational and time management skills Ability to work flexible hours if necessary all shifts Ability to analyze quality scores and operational matrices and create Plan of Action with measurable changes within timelines PREFERRED Good verbal communication Sound knowledge about Swiggy s L2 process and other Storefront configs processes Experience in English remediation soft skills and customer service training Basic knowledge of MS Office excel and Ms word University degree in business administration or in a discipline related to operations or pertinent industry experience

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