Sales Support Executive

3 weeks ago

Thane MH IN STREAMLINE SOLUTIONS Full time

JOB DESCRIPTION Role Sales Support Executive Location Thane Mumbai Shift Morning Shift 7 00 AM to 3 00 PM or Night Shift 11 00 PM to 7 00 AM Timeline Immediate About Streamline Solutions Streamline Solutions a well-established Accounting Back office based out of Thane Mumbai having both domestic international clients with 20 years experience in in Accounting Outsourcing About the Client Our Client is a leading hospitality company in Oceania Region with 40 years of association with global hotel brands including IHG Accor Hilton Their investment expertise range from Construction Ownership Management of diverse hospitality assets such as Hotels Event Centres Serviced Residential Apartments About the Role The primary responsibility of the Sales Support Executive will be to help the onsite Sales Manager to pursue room sales group bookings for multiple branded hotels located in New Zealand The support function will capture and manage all sales-related opportunities and interactions in our CRM software Delphi Thjs is a back office job The executive will work closely with the sales team gathering relevant information updating records and maintaining data integrity within the CRM system Your exceptional attention to detail and ability to effectively document sales activities retrieve the relevant information quickly will play a vital role in our sales success and customer relationship management KRAs Sales Support Capture and document all sales opportunities leads and interactions in the CRM system Ensure accurate and timely data entry of customer details requirements and sales progress updates Maintain comprehensive and up-to-date records of all sales activities including calls emails meetings and site visits Track and monitor the status of sales opportunities from initial inquiry to final closure Collaborate with the sales team to gather necessary information Flag any essential but missing information for the opportunities Prepare and distribute sales proposals contracts and other relevant documents to clients as required Provide basic MIS on the Sales funnel Support the sales team in administrative tasks including managing calendars scheduling appointments and organizing sales materials Draft maintain and update contracts Candidate Requirements Required Proven experience in sales support preferably in Hospitality Hotel industry Proficiency in using Delphi or other CRM software and other sales tools Strong attention to detail and accuracy in data entry and documentation Effective communication and interpersonal skills to collaborate with clients and internal teams High level of professionalism and commitment to delivering exceptional customer service Preferable Beneficial Knowledge CRM systems such as Delphi Exposure to PMS Property Management System such as Opera OnQ RMS Amadeus IDS WinHMS Skytouch etc Hotel Management Graduates open to learn support back office and business development activities Job Types Full-time Permanent Pay 420 000 00 - 540 000 00 per year Benefits Health insurance Paid sick time Paid time off Provident Fund Experience Hospitality Industry 1 year Preferred Sales Support 2 years Preferred Work Location In person

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