Application Analyst

Get to know OktaOkta is The World s Identity Company We free everyone to safely use any technology-anywhere on any device or app Our Workforce and Customer Identity Clouds enable secure yet flexible access authentication and automation that transforms how people move through the digital world putting Identity at the heart of business security and growth At Okta we celebrate a variety of perspectives and experiences We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences Join our team We re building a world where Identity belongs to you We are looking for an Application Analyst to use our declarative development tools to expand and maintain the Okta Integration Network OIN which consists of integrations of different types SAML SCIM Okta s Secure Web Authentication OIDC MFA VPN etc Application Analysts at Okta have the major responsibility of not only growing and maintaining the OIN but also performing detailed functionality verification of features and documentation for integrations submitted by integrators partners to be added to the OIN Application The ideal Application Analyst intern has knowledge of web HTML CSS and JavaScript authentication SAML OAuth OIDC and API integration REST SOAP SCIM technologies You will need to work internally with developers and product managers and externally with Okta s partners to determine feasibility of adding new integrations and or enhancing existing integrations In addition you will also estimate and coordinate efforts internally and externally for delivering Okta-built and partner-built integrations in a timely fashion So you should be interested in and enjoy communication documentation and project management We are looking for someone who can fill the immediate gap and then work to automate and improve our systems and tools and add value in ways we don t yet see Job Duties and Responsibilities Implement OIDC SAML and proprietary Secure Web Authentication SWA SSO integrations using wizards and declarative tools Diagnose troubleshoot and fix unique SSO and SCIM user provisioning integration issues Review and curate the SWA OIDC SCIM integrations submitted by partners and make those available in the Okta Integration Network Communicate and coordinate with ISVs and Product Management Gather and write requirements for application requests enhancements updates and fixes Document team processes on an ongoing basis as the team responsibilities continue to expand Work closely with developers to enhance the tools you use Work with Technical Writers to create and improve our app integration documentation Required Skills Basic knowledge of secure authentication concepts such as SSO federated identity management multi-factor authentication digital certificates Basic knowledge of HTML and CSS Excellent troubleshooting and problem solving skills Ability to review third party API documentation to determine the feasibility of implementing different types of integrations Ability to establish good working relationships with partners and ISVs Well-organized methodical documentation and detail focused Multitask effectively and be able to rotate your concentration smoothly and entirely from one activity to another Enthusiastic for continuous learning Nice-to-have 3 years experience with HTTP HTTPS protocols Some coding knowledge on any programming knowledge Experience as an IT Analyst or Technology Consultant working on systems integration projects Education and Training Bachelor s degree preferably in a technical area such as Information Systems Computer Science What you can look forward to as a Full-Time Okta employee Amazing Making Developing Okta cultivates a dynamic work environment providing the best tools technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves regardless of where they live Find your place at Okta Some roles may require travel to one of our office locations for in-person onboarding Okta is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran We also consider for employment qualified applicants with arrest and convictions records consistent with applicable laws If reasonable accommodation is needed to complete any part of the job application interview process or onboarding please use this to request an accommodation Okta is committed to complying with applicable data privacy and security laws and regulations For more information please see our Privacy Policy at U S Equal 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Disabilities include but are not limited to Alcohol or other substance use disorder not currently using drugs illegally Autoimmune disorder for example lupus fibromyalgia rheumatoid arthritis HIV AIDS Blind or low vision Cancer past or present Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement for example disfigurement caused by burns wounds accidents or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders for example Crohn s Disease irritable bowel syndrome Intellectual or developmental disability Mental health conditions for example depression bipolar disorder anxiety disorder schizophrenia PTSD Missing limbs or partially missing limbs Mobility impairment benefiting from the use of a wheelchair scooter walker leg brace s and or other supports Nervous system condition for example migraine headaches Parkinson s disease multiple sclerosis MS Neurodivergence for example attention-deficit 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Nordstrom Slack T-Mobile Takeda Teach for America and Twilio trust Okta to help protect the identities of their workforces and customers