Operations Manager

3 days ago


Gonda UP IN Bajaj Finserv Full time

MicrofinanceMankapur MFI Posted On 30 Aug 2025 End Date 30 Aug 2026 Required Experience 1 - 3 Years BASIC SECTION Job Level GB01 Job Title Operations Manager - Microfinance Service Operations - North Service Operations - North Job Location Country India State UTTAR PRADESH Region North City Gonda Location Name Mankapur MFI Tier Tier 3 Skills SKILL DATA MANAGEMENT CASH HANDLING CUSTOMER SERVICE OBJECTION GRIEVANCE HANDLING LOCKER AND KEY MANAGEMENT PROCESS ADHERENCE DISBURSEMENT INITIATION TECH ORIENTATION Minimum Qualification OTHERS JOB DESCRIPTIONJob Purpose To manage the Operations of Branch assigned Duties and Responsibilities oThis position will be responsible for branch Operations including Quality check of applications Disbursement initiation File management Document management Customer Service oTake end to end ownership of Disbursement TAT oEnsure effective cash management at Branch oEnsure Adherence to vaulting process and policy oMonitor EOD and BOD activities related to respective branches and resolve issues oAudit query response and resolution oIdentify and provide inputs to bring automation in processes oIdentify need for additional BC Banking points for cash deposition oSharing of Best practices with other branches oProvide support trainings to Center Managers to improve productivity Required Qualifications and Experience a Qualifications MBA Graduateb Work Experience Minimum 1-3 years of experience in financial industry Past experience in onboarding and operations will be an added advantage Prior experience in NBFC preferred



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