Operations Manager

Job Title Operations Manager Location Orai District - Jalaun U P Company Orai Club About Us Orai Club is a premier community hub dedicated to cultural enrichment professional networking and personal development Situated in the heart of Orai District Jalaun Uttar Pradesh the club offers state-of-the-art facilities for events ranging from theatrical performances to business conferences We are committed to community development through initiatives such as skill training programs educational support services and recreational activities Members enjoy exclusive benefits including access to special events discounts and opportunities for personal and professional growth Position Overview We are seeking a proactive and detail-oriented Operations Manager to oversee the daily operations of our clubhouse ensuring a premium experience for members and guests The ideal candidate will have strong leadership skills a customer-first mindset and experience managing hospitality recreational or residential club operations Key Responsibilities Operational Oversight o Manage day-to-day operations of the club ensuring that all functions are running smoothly o Ensure optimal member experiences through excellent service facilities and events o Membership management Team Management o Supervise and lead a team of operational staff providing coaching support and leadership o Coordinate training development and performance evaluations to enhance team capabilities o Foster a collaborative and high-performance team culture Resource Management o Ensure the club s resources equipment facilities and materials are maintained and fully operational o Oversee inventory management ordering and cost control measures Event Program Coordination o Plan and execute club events ensuring everything runs smoothly from logistics to member engagement o Collaborate with the marketing and events teams to promote and optimize offerings Budgeting Financial Management o Assist in creating and managing the operational budget to maximize cost-efficiency o Monitor financial performance and identify areas for cost savings or revenue growth Process Improvement o Identify opportunities to streamline operations and improve efficiency o Develop and implement policies for staff and operational workflows Member Relations Satisfaction o Act as the main point of contact for member inquiries feedback and concerns o Regularly assess and act on member satisfaction metrics to enhance service offerings Compliance Safety o Ensure the club adheres to all local regulations and safety standards o Ensure proper risk management protocols are in place and followed Required Qualifications Bachelor s degree in Management or Hospitality Business Administration Operations Management or a related field Minimum of 3-5 years of experience in an operations management role preferably in a hospitality club or similar service-oriented industry Proven track record of leading and managing teams Strong understanding of operational processes budgeting and financial management Exceptional organizational time-management and problem-solving skills Excellent communication skills both verbal and written Ability to work effectively under pressure and in a fast-paced environment Familiarity with CRM inventory management and scheduling software Experience in event management or program coordination Knowledge of club or membership-based organizations Benefits Competitive salary Opportunities for professional development and training Supportive and collaborative work environment Timings 9 hours Working days 6 days a week Salary 40 000 to 55 000 INR per month How to Apply Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to anub2323 gmail com Orai Club is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees Job Type Full-time Pay 40 000 00 - 55 000 00 per month Schedule Day shift Application Question s How much experience you have in hospitality sector Work Location In person Expected Start Date 01 07 2025