Telecaller [25/09/2025]

1 day ago

Aluva KL IN ZIYA ACADEMY LLP Full time

Telecaller - Education Counsellor NIOS IGNOU Vocational Courses Location Aluva Job Type Full-time Experience 2 years Salary 12 000 - 18 000 month incentives based on experience and performance We are seeking a dynamic and dedicated Telecaller to join our education team The ideal candidate will be responsible for handling enquiries related to NIOS National Institute of Open Schooling SSLC Plus Two Degree and Vocational courses You will play a key role in guiding students and parents through the admission process offering information and ensuring they understand the value of continuing education Key Responsibilities Make outbound calls to prospective students and parents based on leads provided Provide clear and accurate information about NIOS SSLC Plus Two Degree and Vocational Courses Counsel students and parents on the benefits and procedures of open schooling and distance education Follow-up regularly with leads via calls SMS and WhatsApp Maintain a database of all calls and update details in CRM Handle inquiries through phone and walk-ins professionally Support students throughout the admission and documentation process Achieve daily weekly monthly targets for calls and admissions Requirements Minimum qualification Plus Two Any Degree Good communication skills Confidence in speaking to students and parents over the phone Basic computer knowledge - MS Excel Google Sheets and CRM handling Patience and ability to guide students from diverse backgrounds Passion for education and student success Preferred Prior experience in telecalling academic counselling or education sales Knowledge of NIOS system ignou degree courses or other open schooling formats Benefits Fixed salary attractive incentives Friendly work environment Training and growth opportunities Chance to make a real difference in students lives Job Types Full-time Permanent Pay 10 000 00 - 25 000 00 per month Schedule Day shift Fixed shift Monday to Friday Morning shift Supplemental Pay Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Ability to commute relocate Aluva Kerala Reliably commute or planning to relocate before starting work Preferred Experience Telemarketing 2 years Preferred Language Malayalam Preferred English Preferred Work Location In person Job Types Full-time Permanent Fresher Internship Pay 10 000 00 - 35 000 00 per month Schedule Day shift Fixed shift Monday to Friday Supplemental Pay Commission pay Overtime pay Performance bonus Shift allowance Yearly bonus Language Hindi Required English Required Malayalam Required Work Location In person

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