▷ [High Salary] Front Office Executive (receptionist)

3 weeks ago

Shillong ML IN The Shillong Address Full time

Job Summary We are seeking a friendly professional and customer-oriented Front Desk Executive to be the face of our hotel As the first point of contact for our guests you will play a key role in creating a welcoming and memorable experience The ideal candidate is organized calm under pressure and passionate about hospitality Key Responsibilities Greet guests with warmth and professionalism upon arrival Check-in and check-out guests efficiently using hotel systems Manage reservations and room assignments Answer phone calls respond to inquiries and handle guest requests promptly Maintain accurate guest records and ensure confidentiality Coordinate with housekeeping and other departments to ensure guest satisfaction Handle guest complaints or issues with patience and professionalism Process payments and handle cash or credit transactions Maintain a neat and organized front desk area Ensure all safety and security procedures are followed Requirements Previous experience in front desk or customer service role hospitality experience preferred Strong communication and interpersonal skills Proficiency in MS Office and hotel management software e g Opera IDS Cloudbeds etc Excellent problem-solving skills and attention to detail Ability to work flexible hours including weekends and holidays Fluency in English knowledge of other languages is a plus Positive attitude and a team player Job Types Full-time Permanent Pay 16 000 00 - 19 000 00 per month Benefits Food provided Paid time off Provident Fund Work Location In person Application Deadline 25 09 2025

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