Platform Manager(enterprise Saas)

4 weeks ago


Bangalore Karnataka, India Unifize Full time

Title Platform Manager Enterprise SaaS Location In Office Bangalore Type Full-Time The Role We re looking for a Platform Manager who can bring structure to chaos You ll be defining the specs juggling two customer-facing co-founders to get alignment on what gets built with a clear why You ll ensure everything in the backlog is well-groomed technically feasible and mapped to real customer pain points as seen by different teams so that engineers can build fast and correctly the first time The negative KR is the number of releases by the engineering team that get stuck in the beta environment because of a lack of stakeholder alignment This means you ll do a bit of everything write specs talk to customer-facing teams jump into QA and argue for clarity when others want speed We have structured this in Responsibilities and Accountabilities where responsibilities is your personal day-to-day while accountability is to get it done by other folks in the company Responsibilities Own and groom the platform backlog across core modules integrations and infrastructure initiatives Work with customer facing teams CS Sales etc to translate customer feedback into prioritized roadmap items Write clear actionable detailed specs and structured user stories and acceptance criteria that engineers can directly execute against Ruthlessly prioritize decide what can make it into the sprint and what can t Build with enterprise customers in mind permissions audit trails versioning and configurability should be first-class citizens Learn and internalize compliance expectations 21 CFR Part 11 ISO 13485 SOC 2 Keep an eye on the competition and best practices from top-tier B2B SaaS players Accountability Partner with Product Marketing to ensure positioning aligns with how the product actually works Keep Sales and Support in the loop when platform behavior changes Maintain internal product documentation and decision logs the why behind each feature Keep traceability between specs tickets and release notes intact Skills Qualifications At least 3 years of experience in a Product Engineering or QA coordination role enterprise SaaS preferred Strong enterprise product understanding comfortable discussing best practices in how enterprise products are made almost having a bias for boring things like bulk actions over zazzy UI Excellent written clarity able to write specs that reduce back-and-forth Experience using tools like Jira Confluence Figma or Testomat io Ability to work in ambiguity where the right next step is something you define You ll Love This Role If You Get energy from bringing order clarity and consistency Think in systems and dependencies not isolated features Are comfortable being the connective tissue between Product Engineering and QA Want to learn how a full-scale enterprise SaaS platform is built from the inside out



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