[Immediate Start] IT Support Analyst

7 days ago


Bengaluru, India Everlight Radiology Full time

Manager : Global Service Desk Manager

Please apply by emailing your CV and cover letter to: hashraf@everlightradiology.com

Who You Are
Are you a reliable and detail-oriented individual with strong troubleshooting skills across applications and networks?

Everlight Radiology – About Us
At Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days of the year on a ‘Follow the Sun’ model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 2m patients globally.
At Everlight, you’ll be joining a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. We’ll invest in your development through our CONNECT programme, ensuring we all reach our potential.

Purpose of the Role
As an IT Support Analyst, you will play a crucial role in supporting our IT operations by serving as the initial point of contact for all IT-related issues within the organization, particularly for our radiologists. Under the supervision of the Global Service Desk Manager, you will collaborate closely with the IT team and our users to ensure smooth and efficient IT operations. This role requires a proactive approach to problem-solving and an eagerness to engage in continuous learning and improvement initiatives in our IT support services.

What We Offer
A hybrid flexible working environment
An employee-led development programme (CONNECT) to enhance your skills and career progression
Global offices in prime city locations
Competitive remuneration package
Study and exam leave
Mental Health and Well-Being Support

Key Responsibilities:
You will be responsible for:
Serving as the initial point of contact in the IT support call centre
Offering technical assistance to both in-house and external clients, including Radiologists
Travelling to Radiologist homes to provide onsite support when required
Diagnosing and resolving fundamental technical issues involving hardware and software, with on-the-job training available for support
Configure, deploy and support end-user computing

Essential Requirements
5+ years experience in IT Support
Healthcare application familiarity
Application and hardware troubleshooting
Excellent English written and oral communication
Workstation build experience
Experience working with HL7 integration engines
Familiarity with PACS/RIS software and DICOM standards

Desirable
Experience working with radiologists/clinicians

Application Process
Please apply by emailing your CV and covering letter to hashraf@everlightradiology.com
We’re looking for someone to start ASAP
Successful applicants will be contacted to arrange a first-round interview.
Please note: due to the global nature of Everlight, some interviews may be held outside of normal office hours.



  • Bengaluru, India Synnove Global Systems Private Limited Full time

    Job Description Description We are seeking an IT Support Analyst to join our team in India. The ideal candidate will have 2-3 years of experience in providing technical support, ensuring smooth IT operations and assisting users with their technical needs. Responsibilities - Provide technical support to end-users via phone, email, or chat. - Troubleshoot...


  • Bengaluru, India ITC Infotech Full time

    Urgently hiring at ITC Infotech for the below mentioned requirement. Role - Data Analyst Experience - 2 year to 4 years (relevant) Skills - Proficient in writing SQL queries and Python scripting, experience in Power BI and good understanding of MS excel. Location - Bangalore (Work from Office) Notice period - Immediate joiners only Job...


  • Bengaluru, India Alp Consulting Ltd. Full time

    Contract to hire Role: FinOps Analyst Loc: PAN India Job Description: - Looking for Minimum 5+ years talents. - Talent Must have good hands-on knowledge on Azure Cost Management and FinOps framework. - Talent should have FinOps Certification. - Talent should be good at Azure core services. - He/she should be ready to ramp up on new technology & Knowledge...


  • Bengaluru, India ACL Digital Full time

    Dear Candidate, We are hiring for the Position of Business Analyst Manager at Bangalore/Remote. Interested, Immediate and Relevant candidate can share their profile here (narendra.kumar@acldigital.com) What you will do as a Blue Planet Professional Services Business Analyst Manager? Your primary activities will include: Interact with both internal and...


  • Bengaluru, India Gradence Full time

    Gradence is a UK-based platform created to help people become the top 1% of professionals. We achieve this by combining expert guidance, practical skills, and global peer networks that empower learners and professionals to accelerate their careers. Role Summary Gradence is seeking a full-time Data Analyst to join our growing team. This role is ideal for...

  • Business Analyst

    7 days ago


    Bengaluru, India GoodScore Full time

    Company Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now, empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing...


  • Bengaluru, India Persistent Systems Full time

    About Position: We are seeking a skilled and data-driven Web Analyst to lead the end-to-end tracking and analytics setup for our web platform. This role is responsible for designing and implementing a comprehensive measurement framework, ensuring accurate data collection, and delivering actionable insights that drive business performance and user experience...


  • Bengaluru, India FRND Full time

    Overview: At FRND, we believe in the power of data to drive our strategy and enhance user experiences. As a Business Analyst, you'll be at the heart of our decision-making process, using your expertise to uncover trends, identify opportunities, and guide our product development efforts. Key Responsibilities: - Analyze performance and user behavior data to...


  • Bengaluru, India Tata Consultancy Services Full time

    Company : TCS Experience Range: 10+ Role: IAM Business Analyst (Sailpoint) Location: Bengaluru Job Description: - Analyse and understand existing state business processes for IAM Domain and how underlying technologies support and enable these processes. - Ability to perform detailed analysis on large set of complex data and provides logical...


  • Bengaluru, India Amadeus Full time

    Job Description Job Title Product Definition Analyst (Business Analyst) Experience Range - 6-12 Years Mandatory Skill : Business Analyst/Product Definition Analyst with Travel domain experience Common accountabilities: - Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is...