CSE - || Premium Process

4 weeks ago


Mohali Chandigarh Panchkula, India Linchpin Technologies Full time

Job Description Key Responsibilities: - Manage inbound and outbound customer interactions with premium clients - Resolve issues efficiently while maintaining professionalism - Provide accurate information and guidance tailored to premium customers - Maintain detailed records of customer interactions - Collaborate with internal teams to escalate and resolve complex issues - Meet defined service levels and performance targets Candidate Profile: - Excellent verbal and written English - Graduate / Undergraduate candidates preferred - Experience in premium or high-value customer service processes is a plus - Strong problem-solving and multitasking skills - Ability to work in rotational shifts - Immediate joiners preferred


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