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Project Manager Salesforce
4 weeks ago
About the Role
We are seeking an experienced and driven IT Project Manager with 810 years of progressive experience in leading complex IT initiatives across ERP, CRM, RPA, and Custom Development environments. This role requires a strong focus on project governance, stakeholder management, and delivering results aligned with defined SLAs, budgets, and quality benchmarks.
Key Responsibilities
- Lead end-to-end project execution for multiple parallel engagements (13 simultaneously).
- Provide oversight on cross-functional teams (10+ resources), including employees and contractors.
- Act as a primary interface for clientsconduct kick-off meetings, design & requirements reviews, cadence and status updates.
- Deliver on projects in implementation, support, development, and managed services models.
- Ensure project alignment with scope, time, cost, and quality parameters.
- Drive schedule adherence, manage risks, and handle change requests.
- Establish and enforce delivery methodologies and best practices.
- Collaborate with onsite and offshore teams to ensure consistent communication and delivery quality.
- Report key project metrics and financial health to senior leadership.
- Foster long-term client relationships by delivering value and demonstrating ownership.
- Contribute to account growth through proactive identification of upsell or expansion opportunities.
Required Qualifications
- 810 years of experience in IT Project Management with demonstrated success in managing ERP, CRM, RPA, and Custom Development (Web/Mobile) projects.
- Minimum of 5 years in a formal PM role, managing concurrent client-facing engagements.
- Proven ability to lead large teams, including cross-functional, distributed, and vendor-managed teams.
- Strong familiarity with Agile, Waterfall, and hybrid delivery models.
- Solid understanding of project financialseffort tracking, budget management, and cost optimization.
- Excellent client interaction and stakeholder management capabilities.
- Proficient in project management tools (MS Project, Jira, Confluence, etc.).
- PMP and/or Scrum Master certification is mandatory.
Preferred Skills
- Prior experience working with global clients and onsite-offshore delivery models.
- Exposure to account mining and identifying opportunities for business expansion.
- Strong communication and leadership skills with a collaborative mindset.
Why Join Us
- Work in a performance-driven culture with a focus on delivery excellence.
- Join a collaborative environment with exposure to global projects and Fortune 500 clients.
- Competitive compensation and benefits aligned with industry standards.
- Be a key driver in digital transformation journeys for global enterprises.
