Apply in 3 Minutes: Marketing Manager

The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers Under the leadership of the Director of Marketing and Communication this role promotes on-brand messaging to customers through traditional digital and social media channels all with the goal of enhancing the image of the hotel This role helps build direct marketing plans targeted campaigns and activated channels to the end of driving consumer awareness and preference increasing market share and building broader portfolio and brand awareness This role focuses on showcasing Food and Beverage promotions both to hotel guests and to local patrons As part of the Marketing and Communication team this role is fully connected into resources in their region Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local social and digital marketing efforts are effectively integrated with the selling efforts for the organization This role also gets to do a little bit of everything from balancing traditional and digital marketing and eCommerce activities to contributing to public relations PR activities for the hotel Success is measured by how well they help drive the sales and revenue strategy of the property social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns CANDIDATE PROFILEEducation and ExperienceRequired 2-year degree from an accredited university in Marketing Public Relations Business Administration or related major and 4 years experience in the sales marketing digital or related professional area hospitality marketing or digital advertising experience preferred OR 4-year bachelor s degree in Marketing Public Relations Business or related major 2 years experience in the sales marketing digital or related professional area hospitality marketing or digital advertising agency experience preferred CORE WORK ACTIVITIESHotel Marketing and Advertising Executes annual marketing plan to budget in consultation with the GM Food and Beverage leader Operations leaders Director of Marketing Communications and cluster marketing and ecommerce teams Partners with Operations Food Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns creative and media plans particularly for food and beverage promotions Manages F B media schedules and verifies prompt settlement of accounts Partners with property Revenue Management to verify correct offer loading verifying advertisement targeting is correctly directed at relevant consumer groups Executes email marketing and display advertising Maintains frequent active engagement with Cluster eCommerce manager to verify alignment pull-through and 2-way communication about the status performance evaluation opportunities and issues related to online programs and initiatives Verifies all advertising for the hotel in digital channels is in alignment with brand voice Social Media Content Management Facilitates social media engagement and updating content in local digital channels e g hotel website travel sites Develops and executes promotions campaign in F B weddings spa rooms and conferences through relevant digital and social media channels Engages in proactive online reputation management by surfacing relevant guest comments positive or negative in social media channels and responds accordingly Public Relations and Visual Asset Management Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM Maintains a comprehensive list of local media contracts with particular emphasis on food critics and bloggers Manages assigned accounts as per the media account management system Writes and distributes all press releases for property events promotions and outlets Manages the execution of hotel sponsored events community government relations activities and press promotional activities Supports pull through of impactful PR strategy activities to drive quality press coverage through media engagement in alignment with communications objectives Verifies the news clippings and other online print and social media mention report is completed on a monthly basis for property distribution Manages external vendors and media agencies works with agency partners and continent PR leader to identify strategic media buys for their hotel s Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel Supports the co-ordination of photography for F B advertising collateral and public relations purposes between the hotel advertising agency and the regional field marketing teams Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team Acts as central point of contact for regionally approved local photographers for food amenity and property imagery coordinates with area or cluster marketing to verify all photography adheres to brand voice Direct Marketing and Collateral Development Coordinates and executes Hotel and F B printed materials Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner Assists in the production of all property F B display and temporary signage in hotel public areas Promotes collection of competitors collateral and publicity on a monthly basis Manages the execution of F B direct marketing activities Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit BSA General Assists and manages the development co-ordination and execution of all communications activities with a strong emphasis on property F B promotions and campaigns Helps with the publication of hotel s newsletter s Supports communications duties and functions as deemed necessary Assists in the liaison and execution of joint F B promotions Works with eCommerce to verify the Hotel s website and related websites are updated on a regular basis Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy Provides training and marketing leadership and act as a marketing subject matter expert for GMs Sales Leaders and Managers and Revenue leaders Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance Keeps abreast of competition and its collateral advertising and marketing efforts and constantly evolving digital and marketing trends At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name that s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brand s namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatmentxe2x84xa2 In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you