Oracle Retail Application Support Specialist

2 days ago


Bangalore Karnataka, India MP DOMINIC AND CO Full time

Job Summary List Format - Provide application support for Oracle Retail v12 modules RMS RPM SIM ReSA - Troubleshoot and resolve functional and technical issues including log analysis and root cause determination - Manage system patching upgrades and overall environment maintenance - Support integrations with Oracle EBS POS WMS and other related systems - Monitor application health using Datadog and handle incidents through ServiceNow - Ensure compliance with ITIL processes and participate in process improvement initiatives - Drive proactive incident reduction automate tasks and contribute to continuous service improvements - Utilize strong Oracle DB PL SQL and performance tuning expertise - Leverage hands-on experience with Oracle Retail data models - Demonstrate solid understanding of ITIL best practices - Communicate effectively and manage stakeholder relationships



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