Transportation Specialist, Amazon Shipping
7 days ago
Description Amazon has one of the largest most trusted shipping networks in India ATS We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better in turn grow their business This role will be responsible for managing and growing relationships with our key shipper accounts We are seeking a street-smart result-oriented candidate with B2B SME Customer service or operations experience and preferably from the shipping logistics industry Candidate should be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities and changing landscapes One should be collaborative but equally data-driven and analytical The individual should constantly strive to expand our understanding of the metrics and industry Additionally you will be responsible for maintaining positive shipper experience by managing critical input levers Key job responsibilities Deliver positive experience to assigned shipper accounts and support SMs to grow volume while maintaining hygiene parameters Help refine the business value proposition using local knowledge secondary research and past data Follow the standard operating processes to scale the working of the function Key Responsibilities Handle customer inquiries regarding pickup schedules delivery status and shipping-related issues Process and investigate lost damaged or delayed package claims Root Cause Analysis RCA to be performed individually or support Sales Managers with RCA where necessary to improve performance Coordinate with delivery partners and internal teams to resolve shipping complications Manage pickup delivery requests Escalations Track packages and provide real-time updates to customers Action proactive and reactive measures on key business parameters like operations claims and receivables Identify and escalate critical issues when necessary Key job responsibilities Key Responsibilities Handle customer inquiries regarding pickup schedules delivery status and shipping-related issues Process and investigate lost damaged or delayed package claims Root Cause Analysis RCA to be performed individually or support Sales Managers with RCA where necessary to improve performance Coordinate with delivery partners and internal teams to resolve shipping complications Manage pickup delivery requests Escalations Track packages and provide real-time updates to customers Action proactive and reactive measures on key business parameters like operations claims and receivables Identify and escalate critical issues when necessary Basic Qualifications - Bachelor s degree or experience communicating results to senior leadership Preferred Qualifications - - Speak write and read fluently in English and have the ability to take direction in English - - Knowledge of Microsoft Office including Outlook Word and Excel - - Experience working in a customer-facing role Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Transportation Specialist, Amazon Shipping
3 weeks ago
Bangalore, Karnataka, India Amazon Full timeDescription Amazon has one of the largest most trusted shipping networks in India ATS We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better in turn grow their business This role will be responsible for managing and growing relationships with our key shipper accounts...
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Transportation Specialist, Shipping
3 days ago
Bengaluru, Karnataka, IND, India Amazon Full timeAmazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing relationships with our key shipper accounts.We...
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Transportation Specialist
1 week ago
Karnataka, IND, India Amazon Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Description for Transportation Specialist NOC Overview NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment...
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Software Development Engineer Ii, Amazon
2 weeks ago
Bangalore, Karnataka, India Amazon Full timeDESCRIPTIONIf you are looking for high impact high growth opportunity with interesting engineering challenges in a fast-paced environment this is the role for you We have a number of untapped high impact engineering and business opportunities with high criticality for Amazon What will you own You will own building the cost allocation platform to accurately...
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Transportation Specialist I, Swa
7 days ago
Bangalore, Karnataka, India Amazon Full timeDescription About the Company Amazon a global leader in e-commerce and technology is seeking a detail-oriented Transportation Representative Associate to join our dynamic logistics team Job Summary The Transportation Representative Associate serves as the crucial liaison between Amazon SWA Shippers stations and delivery partners This role is responsible for...
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Transportation Specialist I, Swa
3 days ago
Bangalore, Karnataka, India Amazon Full timeDescription About the Company Amazon a global leader in e-commerce and technology is seeking a detail-oriented Transportation Representative Associate to join our dynamic logistics team Job Summary The Transportation Representative Associate serves as the crucial liaison between Amazon SWA Shippers stations and delivery partners This role is responsible for...
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Transportation Specialist, Sales
7 days ago
Bangalore, Karnataka, India Amazon Full timeDescription Amazon has one of the largest most trusted shipping networks in India ATS We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better in turn grow their business This role will be responsible for managing and growing relationships with our key shipper accounts...
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Bangalore, Karnataka, India Amazon Full timeDESCRIPTIONWe are looking for a high calibre Senior Program Manager Sr PM in Transportation Financial Systems TFS team who enjoy working on challenging high impact business problems As a Senior Program Manager you will play a crucial role in driving strategic initiatives and programs ensuring successful execution and contributing to the overall growth and...
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Transportation Specialist I, SWA
2 days ago
Bengaluru, Karnataka, IND, India Amazon Full timeAbout the Company Amazon, a global leader in e-commerce and technology, is seeking a detail-oriented Transportation Representative Associate to join our dynamic logistics team.Job Summary The Transportation Representative Associate serves as the crucial liaison between Amazon, SWA Shippers, stations, and delivery partners. This role is responsible for...
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Risk Specialist I, Relay Product Excellence
2 weeks ago
Bangalore, Karnataka, India Amazon Full timeDescription Amazon - Middle Mile is seeking a Risk Specialist to assist with identity verification and fraud mitigation for daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network This is an exciting opportunity to join a new team in a huge growth area for Amazon Amazon is looking for a...
