Technical Writer

4 weeks ago


Ahmedabad India IT Merchant Full time

Job Description Key Responsibilities: - Develop and maintain technical content such as: - a. Resource Center articles - b. API documentation - c. Developer guides - d. Integration and feature documentation - e. Release notes and technical blog posts - Collaborate with engineering and product teams to understand product features and workflows. - Translate complex technical information into simple, engaging, and accurate language. - Ensure all documentation aligns with the company's brand voice and style guidelines. - Organize and structure the Resource Center for ease of navigation and searchability. - Continuously update and improve documentation based on product updates, feedback, and analytics. - Research and benchmark industry trends to keep developer resources relevant and innovative. Required Skills & Qualifications: - Bachelor's degree in Computer Science, Engineering, Communications, English, or a related field. - 24 years of experience in technical writing, preferably in a SaaS, software, or tech-driven company. - Strong understanding of software development concepts, APIs, and developer tools. - Excellent written and verbal communication skills with strong attention to detail. - Ability to collaborate with cross-functional teams and manage multiple projects simultaneously. - Experience with documentation tools such as Markdown, Notion, Confluence, GitHub Pages, or similar platforms. - Basic understanding of HTML/CSS, version control (Git), or developer documentation systems is a plus. Preferred Skills: - Experience writing for developer communities or technology blogs. - Familiarity with SEO best practices for technical content. - Knowledge of design systems, UI/UX principles, or developer platforms. - Strong storytelling ability to make technical topics engaging and easy to understand.


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