Senior Associate

Job Description

- We are a technology-led healthcare solutions provider
- We are driven by our purpose to enable healthcare organizations to be future-ready
- We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble
- With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy
- To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
- Looking to jump-start your career
- We understand how important the first few years of your career are, which create the foundation of your entire professional journey
- At Indegene, we promise you a differentiated career experience
- You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry
- We are offering a global fast-track career where you can grow along with Indegene's high-speed growth
- We are purpose-driven
- We enable healthcare organizations to be future ready and our customer obsession is our driving force
- We ensure that our customers achieve what they truly want
- We are bold in our actions, nimble in our decision-making, and industrious in the way we work

Must Have

Senior Associate Campaign Management (Eloqua)

You will be responsible for:

- Lead design and development of customer journeys on marketing automation platforms
- Ability to understand client's business objective and come up with a good campaign plan proposal that includes various options for audience creation, journey and content
- Ask right questions and help clients come up with unambiguous campaign objectives
- Present information in a crisp and business friendly manner (good presentation skills PowerPoint)
- Collaborate with project management, content, data engineering and analytics teams in designing campaigns, finalizing assets and other operational activities
- Lead and nurture a team of campaign developers while maintaining operational excellence across all email/campaign projects
- Drive innovation and thought leadership in the field of marketing automation and multi-channel marketing
- Critically analysing campaigns and identifying gaps in technical set up
- Leverage past experience and come up with robust QA processes for campaign testing
- Expertise in creating meaningful cross-channel campaign performance dashboards (in SFMC, Adobe, or externally) to report integrated campaign performance
- Help business in deriving insights based on metrics reported in campaign dashboards

Your impact:

About you:

- Demonstrate good understanding of multi-channel marketing campaigns business processes (pharma experience would be a big plus)
- Is a very good communicator/articulator who is comfortable is switching between business and technical conversations
- Ability to look at bigger picture (while talking to clients) and at the same time be detail-oriented (while working with internal team)
- Should be SME in audience management, content builder, journey builder and performance management of MCM campaign (email + other integrated channels such as Tele, Website and Social)
- Good understanding of domain and IP management for Email Engines
- Knowledge of SPAM filters, tackling SPAM issues, Domain warm up, IP warm up, Spam filter criteria in major ESPs
- Strong experience in SQL and excel is a MUST
- Has experience in managing a campaign execution technical team (a team of SFMC tech guys)
- Ability to set up campaign development and QA processes is preferred

Must have:

- 5+ years experience towards multiple marketing automation platforms like ELOQUA
- Eloqua B2B Masters is mandatory
- Implementation certification will be an added advantage