Field Sales Capability Manager

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India A Rentokil Initial brand Rentokil PCI was formed in 2017 through a joint venture JV between Pest Control India the number one pest control company in India and Rentokil the world s leading pest control brand Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India For more details https www rentokil-pestcontrolindia com About the Role The Field Sales Capability Manager is responsible for enhancing sales performance and building sustainable sales capabilities by providing hands-on coaching training and performance support to frontline teams This role ensures consistent execution of Rentokil PCI s sales processes strengthens sales skills and drives measurable improvements in key KPIs and productivity The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders Job Responsibilities i Field Visits with SE On-the-Job Training Sales Visits Observe in-person sales calls to assess the performance of the sales team provide immediate feedback and coach on the 6x6 sales process Quote Improvement Support SEs by encouraging next-door calls upselling and referrals to enhance quote quality and conversion rates Process Adherence Ensure consistent use of sales processes and tools addressing deviations with targeted coaching Facilitate Role-Playing and Skill Practice Organize and lead regular role-playing exercises that simulate real-world sales scenarios allowing sales teams to practice refine and enhance key sales skills and techniques ii Performance Monitoring Data Analysis KPI Tracking Monitor visit activity quotes conversion rates deal value referrals upselling cross-selling and process adherence Data Analysis Proactively identify trends strengths and coaching needs Reporting Provide concise data-driven insights and recommendations to the Sales Capability Manager iii Branch Manager Collaboration Support Build strong working relationships with branch managers to understand branch-specific goals challenges and priorities Provide regular updates on sales team development progress in coordination with the Sales Capability Manager Other Responsibilities Drive consistent execution of Rentokil PCI s sales processes methodologies Improve new sales productivity through capability building Key Result Areas Coaching Drive Sales Execution Performance Monitoring Data-Driven Insights Skill Development Requirements Competencies Skills essential to the role Sales Process Expertise Deep understanding of structured sales methodologies with the ability to coach others Stakeholder Collaboration Communication Presentation Skills Analytical Skills Self-Motivated Results-Driven Educational Qualification Other Requirement Proven Sales Success 5 years in field sales preferably in services business services or pest control with a strong track record of meeting targets Willing to travel extensively within assigned branches regularly Sales Training certifications or qualifications Bachelor s degree in Business Administration Sales Marketing or a related field In-depth understanding of the pest control industry and Rentokil s offerings will be an added advantage Proficiency in Systems and Sales Tools Role Type Key working relationships Internal team External stakeholders Benefits Our values lie at the core of our mission and vision We believe that it s our people who make our company what it is We believe in Safety Integrity Innovation Learning Development Open Transparent