Atlassian DevOps Engineer

9 hours ago

Bengaluru, India UST Full time

Job Summary: We are seeking a hands-on Atlassian Cloud DevOps Engineer to support and enhance the Enterprise GitLab CI/CD ecosystem, integrating GitLab, Atlassian Cloud (Jira, JSM, Confluence), and Atlassian Forge pipelines. This role will drive NextGen Ops and AIOps automation, enabling proactive monitoring, intelligent triage, and self-service operational capabilities across the enterprise. Key Responsibilities: - Integrate Atlassian Cloud tools (Jira Software, Jira Service Management, Confluence) with DevOps pipelines for governance, compliance, and automation. - Design, maintain, and optimize CI/CD pipelines across GitLab and Atlassian Forge environments. - Build and enhance Automation for Jira (A4J) rules to enable intelligent workflows, ticket routing, and system event automation. - Develop and maintain automation scripts using Python, Bash, or Groovy to improve efficiency and reliability. - Implement AIOps capabilities including anomaly detection, predictive systems, and self-service automation pipelines across cloud systems. - Collaborate with Development, Operations, and Governance teams to align automation, observability, and compliance initiatives. - Support AI-driven Service Desk automation through ROVO AI agents and other NextGen operational bots. Must Have Skills: - DevOps Tools: GitLab CI/CD, Atlassian Forge, Docker, Kubernetes. - Scripting Languages: Python, Bash, Groovy (Node.js or Java is a plus). - Atlassian Cloud Expertise: Jira Software, Jira Service Management, Confluence, REST APIs, and Automation for Jira (A4J). - Observability Tools: Splunk, Grafana, OpenTelemetry, Microsoft Sentinel. - Governance & Compliance: SOX controls, access reviews, and change audit readiness. - AIOps / NextGen Ops: Self-healing pipelines, predictive monitoring, AI-based ticket response, ChatOps. Good to Have Skills: - Experience with AI/ML integration in DevOps or AIOps pipelines. - Exposure to Service Desk automation using ROVO AI or similar tools. - Familiarity with Infrastructure as Code (IaC) tools like Terraform or Ansible. - Understanding of cloud platforms (AWS, Azure, GCP). - Knowledge of DevSecOps practices and security automation. - Strong understanding of Agile methodologies and enterprise governance models.

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