Cognitive implementation engineer II, Enterprise

Job Description

Ready to be a part of something big Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether its voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world.

We seek a Cognitive Implementation Engineer to be a core member of the agile teams implementing cognitive solutions. These cognitive solutions are to be fit-for-purpose, efficient, and of high quality. The responsibility of the cognitive engineer is to build and implement new cognitive functionalities based on extensive Transversal Analysis and Architecture blueprint for clients.

In this role, you will:

- Be responsible for configuring cognitive modules of Amelia or creating new customized modules with help of Product Engineering to ensure Amelia can address required functionality
- Review outcome of the Transversal Analysis and target Architecture blueprint
- Configure (train) Amelia for the agreed use cases
- Test Amelia against concrete cases and implement refinements
- Discuss with Technical Architect and Cognitive Project Leads approaches to each technical challenge and agree on technical solution
- Develop and test each module functionally until it reaches expected behavior
- Work with integration experts to connect developed functional solutions to the Automatons that communicate with back-end systems
- Review structural changes and developed APIs after project execution and decide with R&D if any should be standardized in Amelia
- Reuse APIs and automata or create new APIs and automata to integrate Amelia with relevant client systems and security framework
- Create agile work plan for agreed functionality and validate with cognitive project lead
- Configure Amelia ontologies to address required functionality in agile sprints
- Create reusable Amelia modules (e.g. BPNs) in local language
- Create reusable Amelia ontologies in local languages
- Stress test new/modified pieces to ensure they can withstand technical end-user requirements

We would love to hear from you if:

- You have a Masters / Bachelors degree in computer science or equivalent
- You have 2+yrs of exp in Java, Javascript, and/or Groovy Scripting

This role is available in Bengaluru and will be hired into Amelia Global Services, a subsidiary of SoundHound AI. Our recruiting team will provide a total compensation range based on location and years of experience.

By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win.

Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.

Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers.

To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.

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