(11/09/2025) Operations Assistant

Job Description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning bold ideas courage and passion to drive life-changing impact to ZS.

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here. about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

Operations Assistant

We are seeking an experienced professional to join us as an Operations Assistant in our Pune, India office. This professional will support the smooth functioning of administrative operations and oversee transportation arrangements for employees travelling from other office locations. The role involves coordinating with vendors, managing facilities, and ensuring timely and efficient transport services.

What you'll do:

- Assist in day-to-day administrative tasks, including facility management, vendor coordination, and inventory control.
- Handle procurement of office supplies and maintain proper documentation.
- Ensure office facilities are well-maintained and meet health and safety standards.
- Manage transportation arrangements for employees, ensuring timely pick-ups and drop-offs.
- Manage any transport-related issues.
- Coordinate with transport vendors for vehicle maintenance and service quality.
- Liaise with service providers for office maintenance, transport services, and other administrative needs.
- Negotiate contracts with vendors to ensure cost-effective solutions while maintaining quality standards.
- Serve as a point of contact for employees regarding administrative and transport-related inquiries.
- Address and resolve employee concerns promptly to ensure smooth operations.
- Maintain accurate records of administrative activities, transport logs, and vendor contracts.
- Prepare and present periodic reports on administrative and transport performance to management.
- Ensure all administrative and transport operations comply with company policies and regulatory requirements.
- Assist in implementing and updating administrative policies and procedures.

What you'll bring:

- Bachelor's degree or equivalent in business administration or a related field.
- Prior experience in administrative operations or transport management is preferred.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with logistics management tools.
- Problem-solving skills and the ability to work under pressure.
- Experience in vendor management and contract negotiations.
- Familiarity with facility and fleet management practices.
- Knowledge of health and safety regulations in the workplace.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

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