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Job Description

Server Management:

- Design, configure, and maintain physical and virtual server environments.
- Perform server installations, upgrades, and patches.
- Monitor server performance, troubleshoot issues, and optimize performance.
- Configuration and troubleshooting in AD, DNS, and DHCP.
- Configuration and troubleshooting in Windows clustering and high availability.
- Plan and execute Windows upgrades and migrations.

VMware Administration:

- Design, implement, and manage VMware vSphere environments.
- Perform advanced troubleshooting and resolve complex VMware issues.
- Plan and execute VMware upgrades and migrations.
- Reviewing VMware ESXi server performance.
- Verifying VMware ESXi server configuration.
- Configuring VMware ESXi for High Availability.

Infrastructure Design and Implementation:

- Develop and implement server and virtualization infrastructure strategies.
- Create and maintain detailed documentation of the server and VMware environment.
- Evaluate and recommend new technologies to improve infrastructure performance and reliability.

Security and Compliance:

- Implement and manage security policies and procedures for server and virtualization environments.
- Conduct regular security assessments and vulnerability scans.
- Ensure compliance with industry standards and regulations.

Backup and Disaster Recovery:

- Design and manage backup and disaster recovery solutions for server and virtualization environments.
- Perform regular backup tests and ensure data integrity and availability.

Automation and Scripting:

- Develop and maintain scripts for automating server and VMware tasks (e.g., PowerShell, vSphere PowerCLI).
- Implement automation solutions to streamline operations and improve efficiency.

Continual Service Improvement Planning and Executions.

Monitoring and Reporting:

- Implement monitoring solutions to proactively identify and resolve issues.
- Generate regular reports on infrastructure performance, capacity, and security.
- Preparation of RCA for Major Incidents.
- Preparing, maintaining, and updating of SOP and KB Articles.
- Repeated Incident / Alert Analysis.
- Drive the Incident / Problem / Change management with help of the team.
- Maintaining and updating of Infra AS IS / Infra Documents.

Mentoring and Support:

- Provide technical guidance and mentorship to junior engineers (L1/L2).
- Assist with training and knowledge sharing within the team.

Project Management:

- Lead and participate in infrastructure-related projects, ensuring timely and successful completion.
- Coordinate with stakeholders to gather requirements and provide regular project updates.

Qualifications:

Education:

- Bachelor's degree in Technology or a related field.
- Relevant certifications (e.g., VCP, VCAP, MCSE, etc.), but this is not mandatory criteria.

Experience: Minimum of 8-10 years of experience in server administration and VMware virtualization at an advanced level.

Technical Skills:

- Expertise in VMware vSphere, vCenter, and related technologies.
- Expertise in AD, DNS, and DHCP.
- Strong knowledge of Windows and ESXi server administration.
- Experience with SAN/NAS storage solutions and their integration with VMware.
- Proficiency with backup and disaster recovery solutions (e.g., Veeam, Veritas).
- Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid cloud environments.
- Knowledge of scripting and automation skills (e.g., PowerShell, PowerCLI).
- Expertise in Windows clustering.
- ITSM tools hands-on for processes of Incident / Problem / Change management.
- Datacenter process knowledge.
- Knowledge of Service Improvement Plan.
- Performance tuning implementation suggested by OEM or product vendor.
- VMware and Hyper-V Hotfix installation.
- Planning and execution of DR Drills based on availability of DR setup and recovery procedures.
- Knowledge of Service Improvement Plan.

Soft Skills:

- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented and organized.

Working Conditions:

- May require occasional on-call support and availability outside of regular business hours.
- May involve lifting and transporting server and network equipment.