Analyst -risk Operations

Working Model Hybrid WorkingEmployment status Full-time Permanent Working hours Monday to Friday 10 00 Am - 7 00 pm Location HyderabadIn this role you will add value to PXP by This role ensures the Supervision of Partners Merchants and B2C customers transaction activity to mitigate the risk of financial losses The role has to ensure compliance with regulatory requirements A typical week as a Finance Analyst includes Transactions analysis Review daily transaction monitoring reports and alerts and communicate with the Merchants and partners about any unusual transaction behaviour Escalate when required Chargeback and Fraud Analysis Daily monitoring of merchant activity on the Acquiring accounts to identify any cases of high-risk exposure for PXP in respect of potential Card Schemes Chargeback or Fraud threshold breach Analyse trends using available tools and reports Assist the merchants to prevent chargebacks and fraud by account activity review and identification of fraud patterns Recommend tools and rules to implement on either the merchant or PXPs side Risk support Assist merchants by responding to any queries from them in respect of potentially fraudulent transactions e g verification calls with acquirers issuers and payment providers Assist in the conduct of internal and external inquiries received from banks and other payment institutions law enforcement agencies and local regulators Prepare and send responses to such inquiries Creation of reports for use by internal and external stakeholders Be updated with relevant scheme updates rules and procedures Other tasks required to be performed as part of Risk Monitoring We are looking for someone who has the following Bachelors degree or equivalent 2- 4 years of experience in Risk operations Chargeback and Fraud analysis Good work experience in MS Excel Active listener and Attention to detail Good written and oral communication skills in English Ability to clearly understand and follow instructions Investigate and clearly outline the outcome Data analysis logical thinking and analytical skills Integrity and Teamwork We would love someone to have any of the following Experience in using Data Models Experience in using VROL MasterCom and Mastercard Fraud Center Splunk What we can offer you Hybrid Working 24 days paid leave 12 Holidays Complete health Insurance self plus 5 dependent Accidental insurance Employee only Term insurance Employee only Comprehensive annual body check-up Employee only Quarterly R R program Office is close to transport links walkable distance from Rai durgam Metro Station Small and friendly team Attractive Group Bonus Scheme A diversified range of activities in an international environment To be a part of a supportive and dynamic team with ambitious yet realistic objectives for the future An open communication culture About usPXP Financial is a well-established and respected name within the card payment industry We boast an impressive and diverse client database across the globe and have over 30 years of experience within the payments space Our people are employed across our regional offices located in India Bulgaria UK Austria and the US PXP are a leading payment provider with a reputation for a reliable payment and acquiring platform as well as offering operational excellence and best-in-class service for all of our clients We strongly believe these are fundamental values that contribute to our customers success because for our clients regardless of sector taking payment is one of the most important parts of their business The India office is open daily and is ideally placed within a 5-minute walk from public transport stations located centrally in the city