Customer Service Officer

1 week ago

Bangalore Karnataka, India Equitas Small Finance Bank Full time

Role Category Parameters Parameter Weight Metro Urban SU Rural CSO Service Quality Welcome calling and onboarding Customers 100 of NTB A cs of the Branch 10 NA NA NA NA CSO Quantitative Parameters MoM CASA NTB Nos 7 5 8 8 8 6 CSO Quantitative Parameters Incremental MoM CASA AMB Value Through NTB Accounts Rs Lacs 20 4 4 3 2 CSO Quantitative Parameters LI GI MF Assets - Net Revenue in Rs lacs Total Yearly Income 7 5 1 8 1 5 1 2 1 CSO Portfolio Management 3 MoM TRV Growth of Mapped Book 10 NA NA NA NA CSO Portfolio Management Mapped Book Customer meetings Coverage 5 NA NA NA NA CSO Portfolio Management Primary 30 Active 60 and PH of min 2 for 40 of Mapped Book 5 NA NA NA NA CSO Compliance and Controls Audit Ratings Branch Medium Risk or below - Branch Medium Risk or below Follow the process as process and keep all the records available for checking - Timely Revert and rectification of audit findings 20 NA NA NA NA CSO Compliance and Controls Nil adverse Audit observations in Cash Txns Branch daily operations Daily Reporting 15 NA NA NA NA 100

  • Customer Service Officer

    3 weeks ago

    Bangalore, Karnataka Tumkur, Karnataka, India Equitas Small Finance Bank Full time

    Customer Service Officer MF Customer Service Officer MF Customer Service Officer MF Customer Service Officer MF Customer Service Officer MF Customer Service Officer MF Customer Service Officer MF

  • Customer Service Officer

    2 weeks ago

    Inclusive Banking - SBL>South>Karnataka>Karnataka>Bangalore>K.R.Puram>Karnataka>>K.R.Puram, India Equitas Small Finance Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail

  • Customer Service Officer

    1 week ago

    , Karnataka, K.R.Puram, Bangalore, South, Inclusive Banking - SBL, India Equitas Small Finance Bank Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Customer Service Officer - RetailCustomer Service Officer - RetailCustomer Service Officer - RetailCustomer Service Officer - RetailCustomer Service Officer - RetailCustomer Service Officer - Retail

  • Customer Service Officer

    1 week ago

    bangalore, India Moose Technology Private Limited Full time

    Ready to Make an Impact in Telecommunications? Join Moose Technology! Moose Technology Private Limited is a dedicated team providing high-quality customer support and comprehensive administrative solutions to Swoop a fast-growing, innovative telecommunications company dedicated to Connecting People and Improving Lives. Swoop is a leading fixed wireless...

  • Customer Service Officer

    2 weeks ago

    bangalore, India Moose Technology Private Limited Full time

    Ready to Make an Impact in Telecommunications? Join Moose Technology!Moose Technology Private Limited is a dedicated team providing high-quality customer support and comprehensive administrative solutions to Swoop a fast-growing, innovative telecommunications company dedicated to Connecting People and Improving Lives. Swoop is a leading fixed wireless...

  • Customer Service Officer

    2 weeks ago

    Emerging Enterprise Banking>South >karnataka>Karnataka>Bangalore North>Bangalore North>Karnataka>>Tiptur, India Equitas Small Finance Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Service Officer Role Description Designation: Customer Service Officer Grade: EB-1-officer/EB-2-Assistant Manager Legal Entity: Equitas Small Finance Bank Business Unit: Retail Banking Division: Emerging Enterprise banking Department: Branch Operation Travel required: Yes/No (if Yes, please mark ->) Level of travel: Occasional Level: Individual...

  • Customer Service Executive

    2 days ago

    Bengaluru, Karnataka, India SPRING RAISE SERVICE Full time

    customer support executive Work from office Qualification: 12th, (PUC) or Any Graduate other English+Hindi/ Malayalam /Marathi/Gujarati/Tamil 6 Days working 1 Rotational Off Work from Office **Job Types**: Full-time, Permanent, Fresher **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift Supplemental Pay: -...

  • Customer Service Officer

    1 week ago

    Bangalore, Karnataka Gundlupet, Karnataka, India Equitas Small Finance Bank Full time

    Role Category Category Weightage Parameters Parameter Weight Target CA - Relationship Office Quantitative Parameters 85 MoM CA NTB in Nos 15 0 5 CA - Relationship Office Quantitative Parameters 85 MoM SA NTB in Nos 10 0 5 CA - Relationship Office Quantitative Parameters 85 MoM Asset Disbursement CCOD LACR in Nos 7 5 2 CA - Relationship Office Quantitative...

  • Customer Service Executive

    4 days ago

    Bengaluru, Karnataka, India Bolster Legal Service Pvt Ltd Full time

    **Job Title**: Customer Service Executive **Location**: Bangalore, Karnataka (On-Site) **Process**: Voice **Salary**: 20,000 - 28,000 Per Month **Qualifications & Requirements**: - Willingness to work in **Night Shift (8 PM - 5 AM PST)**: - Strong English communication skills (both verbal & written) - CRM tool experience is preferred - Work experience...

  • Customer Service Officer

    6 days ago

    Bengaluru, Karnataka, India INNOVFIX PRIVATE LIMITED Full time

    **About the Role**: We are looking for a **female Customer Support Officer** who can communicate fluently in **Kannada and English**, to assist users with their queries, provide clear information, and ensure a friendly and professional experience on every interaction. This is an opportunity to be a key voice of our brand and support users with care and...