Customer Technology Advisor

Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team As a certified expert in your field you will be at the forefront of revolutionizing technology solutions for our valued customers Working hand in hand with our Kyndryl Consult Partners and customer partners you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations In this role you won t just be another advisor you will be a trusted ally and visionary delivering unique and differentiated value to our customers Through captivating show-and-tell methods such as engaging demos and compelling presentations you will showcase our credibility and eminence in the industry leaving a lasting impression on potential customers As a vital member of our team you will support Consulting Advisory and Architecture activities across Sales Pre-Sales Delivery collaborating closely with Customer Partners and Kyndryl Consult Partners With your extensive technical knowledge and mastery of the practice-specific domain you will bring together the breadth of Kyndryl s expertise to develop profitable deals that drive our success Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with as well as the associated subdomains Your technical prowess backed by your external certifications will establish you as a true authority in your field As a Customer Technology Advisor you will possess strong technical and business acumen allowing you to provide value driven solutions within the practice services domain s Your exceptional customer facing skills combined with your articulate communication style and interpersonal finesse will enable you to effortlessly convey the technical benefits of Kyndryl s capabilities perfectly matching the unique needs of each customer As a strategic thinker you will identify the intricate business and technical requirements of our customers leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions Your ability to develop and deliver compelling demonstrations proof of concepts and prototypes will clearly demonstrate the tangible value our offerings bring to our customers leaving them eager to partner with us In addition to your technical expertise you will also take the lead in coordinating the entire pre-sales process ensuring quality and compliance verification while adhering to Kyndryl best practices Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions Moreover you will actively build and nurture relationships with our external alliance partners fostering a collaborative environment where joint solutions are co-created Join our team of forward thinking tech-savvy professionals and embark on a journey of innovation growth and fulfillment As a Customer Technology Advisor you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career We have opportunities that you won t find anywhere else including hands-on experience learning opportunities and the chance to certify in all four major platforms Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector you can find your opportunity here Who You Are You re good at what you do and possess the required experience to prove it However equally as important - you have a growth mindset keen to drive your own personal and professional development You are customer-focused - someone who prioritizes customer success in their work And finally you re open and borderless - naturally inclusive in how you work with others Required Skills and Experience Deep domain knowledge of Services offerings and technical solutions in a practice Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions Prior consultative selling experience Externally recognized as an expert in the technology and or solutioning areas including technical certifications supporting subdomain focus area s including Application Data and AI Cloud Core Enterprise and zCloud Digital Workplace Network and Edge Security and Resiliency Preferred Skills and Experience Bachelor s degree or Master s degree 5 years of experience minimum selling technical services for multi-industry customers Being You Diversity is a whole lot more than what we look like or where we come from it s how we think and who we are We welcome people of all cultures backgrounds and experiences But we re not doing it single-handily Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work individually and collectively and support the activation of our equitable culture That s the Kyndryl Way What You Can Expect With state-of-the-art resources and Fortune 100 clients every day is an opportunity to innovate build new capabilities new relationships new processes and new value Kyndryl cares about your well-being and prides itself on offering benefits that give you choice reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey Our employee learning programs give you access to the best learning in the industry to receive certifications including Microsoft Google Amazon Skillsoft and many more Through our company-wide volunteering and giving platform you can donate start fundraisers volunteer and search over 2 million non-profit organizations At Kyndryl we invest heavily in you we want you to succeed so that together we will all succeed Get Referred If you know someone that works at Kyndryl when asked How Did You Hear About Us during the application process select Employee Referral and enter your contact s Kyndryl email address