Senior Group Manager F&a Ops

5 days ago


Pune Maharashtra, India WNS Global Services Full time

Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees - Senior Group Manager F A Ops Key Role in the F A Operations leadership team responsible to drive business ensuring delivery within the SLAs with high emphasis on client management high customer satisfaction team efficiency and growth The role needs a strategic F A professional with excellent stakeholder management skills high executive presence and ability to multi-task in a highly complex and fast evolving technology-driven BPM environment Strong domain client acumen is a must Working experience with F A in OTC Excellent communication skills and demonstrated client management experience with strong orientation to governance and controls Client interaction- Excellent Client Management aiming at excellent Voice of Customer VOC scores and basis interaction with the client help WNS gain further business and help ramp up Process management- Responsible for management and coordination of overall operations SLA delivery across all processes quality and general administration for a very key client Manage conference calls other communication with the client and build a rapport with key client contacts Team Management and People Development - Lead motivate a team of Support and Operation Leaders and ensure their development through direct coaching feedback wherever required Support Learning and development initiatives Coaching and counseling staff motivation retention programs Effectively implement rewards recognition appraisal Incentive programs Create cross-functional teams to encourage team building Competencies Skill set Experience working in milestone and deadline driven environment Ability to influence leadership work with people and drive towards common solutions and issue resolutions Experience coaching team leaders and working teams in delivering their projects Excellent communication and presentation skills Good numerical and analytical ability Proven business acumen Farming supporting new business initiatives Internal co-ordination with Projects and EU s to meet SLA standards Transitioning support Responsible for ensuring the infrastructure utilization is done keeping in view the business requirements new process migrations Large people management role and ensure talent is developed and cultivated in WNS Driving transformation via Consolidation Harmonisation Automations incld RPA Power BI Qualifications B Com Hons



  • Pune, Maharashtra, India WNS Global Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...


  • Pune, Maharashtra, India WNS Global Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...


  • pune, India WNS Global Services Full time

    Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...


  • Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Group Manager F&A Ops (Pune - REF84613O) Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable...


  • Pune, Maharashtra, India WNS Holdings Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Strong Work exp in F&A - RTR/OTC (Mandate) + PTPClient Facing roleOperationsExcellent communication skills and demonstrated client management experience with strong orientation to governance and controls. Client interaction- Excellent Client Management, aiming at excellent Voice of Customer (VOC) scores and basis interaction with the client help WNS gain...


  • Mumbai, Maharashtra, India DC Consultants Full time

    About the job Company Description The BNK Group is a luxury architecture and interior design firm based in Mumbai and Dubai specializing in bespoke residential and hospitality solutions Our team of experts is dedicated to delivering world-class designs that combine panache class and elegance Role Description This is a full-time on-site role for an Senior...


  • Mumbai, Maharashtra, India ADANI GROUP Full time

    Job Category F B and Lounges About Business Adani Group Adani Group is a diversified organisation in India comprising 10 publicly traded companies It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence Adani Group is headquartered in Ahmedabad in the state of Gujarat India Over the years Adani Group has...


  • Mumbai, Maharashtra, India DC Consultants Full time

    Company Description The BNK Group is a luxury architecture and interior design firm based in Mumbai and Dubai specializing in bespoke residential and hospitality solutions Our team of experts is dedicated to delivering world-class designs that combine panache class and elegance Role Description This is a full-time on-site role for an Junior Interior Designer...

  • F&B Server

    4 days ago


    Pune, Maharashtra, India F Jobs Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Summary:Join our vibrant team at F Bar & Kitchen As a Server, you'll ensure guests have an exceptional dining experience by providing friendly, efficient service in a fast-paced environment.Key Responsibilities:Greet and seat guests, provide menus, and explain offerings.Take food and drink orders and deliver them promptly.Ensure guest satisfaction by...


  • Pune, Maharashtra, India Lifelancer Full time

    Job Title Senior Sales Engineer F B Job Location Pune Maharashtra India Job Location Type Hybrid Job Contract Type Full-time Job Seniority Level Mid-Senior level Job Title Senior Sales Engineer F B Location WM India - Mahalaxmi Icon Survey No 132 2A Near Sai HP Petrol Pump Pune-Mumbai Bypass Road Pune Location Type Hybrid Website https www wmfts com en Group...