Director, Software Engineering

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide Together with our customers we re helping build a sustainable economy where everyone can prosper We support a wide range of digital payments choices making transactions secure simple smart and accessible Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential Title and Summary Director Software Engineering About Mastercard Mastercard is a global technology company in the payments industry Our mission is to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible At Mastercard our industry expertise is enhanced by our commitment to being a force for good in the world We do well by doing good Our core values of trust partnership agility and thoughtful risk taking are displayed in everything we do Our culture of collaboration and inclusion makes our company the place where the best people choose to be Overview The Mastercard Franchise and Legal Solutions FLS program is a suite of services that maintains and enhances the foundation of the franchise by understanding evolving business needs It provides customer focus lifecycle management and the discipline for scaled growth for partners while ensuring ease of business with Mastercard and business optimization through world-class training analytics and risk management The program resolves customer disputes and security-related events through data-driven insights and investigative intelligence promoting balance integrity and security across Mastercard s multi-rail ecosystem We are currently seeking a passionate collaborative and experienced leader to join the Team Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels Are you an innovator who embraces adopts and studies the latest technology to solve challenging business problems Are you a leader who inspires the team to think out of the box and effectively communicates across all levels of the organization If this describes you Mastercard wants to talk to you about joining our team Role We live by the Mastercard Way cultural values every day - Create Value by thinking big and bold Grow together by enabling an open culture and supporting different perspectives and moving fast by experimenting and pivoting but owning the outcomes always As a Director Software Engineering at Mastercard you will be expected to perform the following general duties Own the technology outcomes for your domain Responsible for all the technical and operational metrics and accountable to ensure that the services are delivering the intended business and technology benefits Own the lifecycle and ensure that solutions align to industry architecture and engineering principles Own the experience of your domain - to your teams to your stakeholders and partners and to your customers Lead the architecture and design - across application data and infrastructure dimensions Define and help implement the NFRs to meet the operational parameters of the platform Define and implement systems and processes to ensure fast and error-free release of features and capabilities Work with business product owners to develop and deliver on new services to introduce new products and bundles Work on complex enterprise-wide initiatives spanning multiple services programs and drives resolution Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year Recruit and hire the right talent always bringing in someone better than at least half the individuals in the role Continuously engage and improve teams performance by conducting recurring 1-1 meetings knowing your people managing career development and understanding who is at risk Provide and facilitate timely feedback coaching in the moment and mentoring for staff at all levels Emulate and drive Mastercard Way behaviors through their behavior recognitions coaching and employee engagement About You Polygot with expertise in Java technology stacks Experience in design and development of enterprise-grade scalable and resilient software solutions Experience in different architecture patterns - REST architectures Event-driven architectures and a deep understanding of microservices and domain-driven principles Expertise in Agile and DevOps - with a proven track record in delivering solutions using these principles Experience in Cloud-based solutions with a strong understanding of cloud infrastructure and service considerations and experience is building cloud-native solutions Experience is evolving and migrating legacy solutions to Cloud is a key plus Experience mentoring and developing resources in a high-performance culture Strong written and verbal communication skills Has skills to succinctly articulate architecture patterns of complex systems with business and technical implications to executive and customer stakeholders Has experience in leading and coaching teams to perform software planning and estimation for large-scale complex programs using metrics-driven constructs Experience in deploying applications using CI CD pipelines docker containers Kubernetes to Cloud platforms Knowledge of Pivotal Cloud Foundry or any other cloud platform AWS or Azure or GCP is preferred Has experience designing and implementing solutions focusing on non-functional concerns - Performance Scalability Availability Extensibility Supportability Usability Operate with urgency fairness and decency to address challenges and solve for new opportunities Capable of working under pressure - navigating complex initiatives competing priorities and customer requirements Strong communicator to maintain internal and external alignment Familiar with cutting-edge industry trends and a thorough understanding of development methodologies and standards Ability to adapt to a fast-changing environment Corporate Security Responsibility All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must Abide by Mastercard s security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines