Director, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Software EngineeringOverview
Prepaid Management Services is the division of MasterCard that works on Prepaid Solutions such as Multi-Currency Cash Passport product. Traditionally focused on the Travel sector this business unit is driving forward Prepaid throughout the world with innovative and leading solutions that we integrate with Global brands. This role is within the Prepaid Management Services Engineering Team. We provide high quality evolutionary and operational capabilities to support the MasterCard Prepaid Management Services business.

As Director, you will play a critical role in shaping and executing the technical roadmap. You will lead teams to design, develop, and deliver high-impact software features that align with our business and technical objectives. By collaborating with cross-functional teams, including Product owners and Technology teams, you will ensure that our solutions meet evolving customer needs while improving performance, scalability, and reliability.

Major Accountabilities:
- Develop Technology Design and Development Managers and Scrum Masters to provide seamless software development from Product Innovation to Customer and Systems Delivery using SAFe best practices
- Build strong, collaborative relationships with Product, Architecture, Customer, and Systems leadership teams to facilitate seamless product delivery
- Extensive experience in cloud and data platform architecture, DevOps, or related roles, with proven leadership of cross-functional teams
-Drive the adoption of best practices in software engineering, including code reviews, testing, and continuous integration/continuous delivery (CI/CD)
- Ensure service quality through rational system monitoring capability, aggressive defect management, and addressing underlying SDLC root causes
- Provide high availability with thorough release engineering, post compatibility, independent deployment of loosely-coupled components
- Partner with Architecture and Systems Analysis teams to ensure emergent Architecture, and system documentation are both platform-oriented and forward looking.
- Partner with Strategic Program Management team to provide SAFe-agile delivery processes, we stay within team budgets, and to facilitate contract administration
- Take ownership of the end-to-end software development lifecycle, ensuring timely and high-quality delivery of features
- Ensure solutions align with Mastercard's engineering and data principles, and technical policies

Questions about you:
- Have you built or operated highly available, high volume transaction processing platform?
- Are you experienced systems engineer with leadership experience, strong logic skills and superb problems solving skills?
- Are you organizationally savvy to engage with peers across business, operations, and technology teams?

Skills / Abilities:
- Demonstrated thought leadership on major strategic or transformational effort
- A broad, enterprise-wide view for strategy, technology, processes, and governance
- Recognize and resolve structural issues within the organization, functional interdependencies and cross-silo redundancies
- Develop a strategic direction and lead in areas that have a high degree of ambiguity
- Communicate abstract concepts in verbal, written, and visual forms
- Translate between technical and business language and concepts
- Build strong relationships with Business and IT stakeholders at all levels
- Problem Solving and Influence to move teams to shared vision
- Strong situational analysis and decision making abilities

Desirable experience:
- Digital Native Technologies
- Payments Industry
- SAFe
- Collaborate in a geographically distributed environment
- Experience working with Oracle, ODI, OBIEE, Kafka, Spark, Flume, Hadoop, PL/SQL, Java
- Experience dealing multiple Database technologies and skills in data warehousing, ETL
- Prior experience w/Business Intelligence Technologies
- Card Processing and financial services experience (Banking/PCI)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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