Order Processing

4 weeks ago

Gurgaon, Haryana, India Ugaoo Agritech Private Limited Full time
Job Description

About us:

We are a young dynamic team obsessed with the world of gardening and taking it to people. As a top emerging brand fueling India's new-found love for gardening, we are invested in being the best aid to existing gardeners as well as the newbies who step into this world every single day.

We owe our success to a team of people who care about each part of the process from horticultural experts to customer delight. Our inclusive environment inspires our tribe to do better, experiment more, collaborate, and feel more encouraged to share their ideas. As we continue to grow rapidly, we're always on the lookout for problem-solving & big thinkers to come aboard

Responsibilities:

- Responsible for order processing thru online portal.
- Responsible for shipment labels & correspondent invoices to attach correctly with shipment.
- Maintaining MIS report on daily basis in Excel for orders posted on same day.
- Providing MIS report & Inventory report to the management team on mail for the shipment sent on same day.
- Planning & allocation for inventory as per consumption periodically & fulfilling inventory requirement whenever necessary.
- Proper managing of Returns on online E-Commerce portal & making required communication with respective E-commerce business associated for any discrepancies in returns.
- Recording returns by raising Credit Note for the material returned & received in warehouse.
- Proper coordination with courier partner for shipment to be get picked up on time.
- Responsible for raising online ticket for claim if material received damaged & different product
- Maintaining separate data of Orders, Returns & claims along with filling of paperwork.
- Coordination with E-Commerce business team of company for smooth operations & proper communication to avoid unnecessary discrepancies.

Education and/or Experience: Bachelor's degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces.

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