Manager (shared Services)

Our vision is to transform how the world uses information to enrich life for all Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence inspiring the world to learn communicate and advance faster than ever Responsibilities Duties Business Operator Lead HR Shared Services Workstreams Oversee the HR Shared Services Workstreams ensuring efficient and effective delivery of HR services across the organization for Recruitment Lifecycle stages Interview Scheduling Offer Letter Management Background Checks Pre-Onboarding Onboarding for global locations while managing Global Stakeholders Data Analytics Utilize data analytics to drive insights and decision-making improving HR processes and outcomes Global Stakeholder Management Collaborate with global stakeholders to understand their needs and ensure alignment of HR services with business objectives Rigorous oversight of SLAs Service Agreements at upstream and downstream levels to ensure efficient process delivery Global HR System Implementation Drive the implementation and optimization of global HR systems platforms and initiatives ensuring seamless integration and user adoption Global Improvement Projects Identify and lead global improvement projects to enhance HR service delivery and employee experience Compliance and Governance Ensure HR processes and systems comply with relevant regulations and governance standards Team Development Mentor and develop the HR Shared Services team fostering a culture of continuous improvement and high performance People Developer Assist in recruitment efforts by ensuring right fitment of candidate with the job descriptions Clarity on job expectations and changes to the team members in a precise and timely manner Assist in the creation of and clear communication on KRAs Definition Description Measurement using SMART principles Use Capabilities Development as a Framework to align development needs of the team with career expectations and progression and succession planning Assignment of learning training opportunities to the team members and evaluation of enhancement of skillsets competencies Ensure collection review and sharing of performance feedback at regular intervals to foster the culture of continuous skillsets competencies development Act as a coach and mentor to the team members to align the performance and potential axis Provide communication regarding job expectations and changes Ensure timely and adequate recognition provided to the team Promote Collaboration and Provide Project Support Value Creator Provide insight and guidance on opportunities for process improvements and actively participate in the projects to continuously improve and improvise Service Delivery Six Sigma Projects Lead and manage Six Sigma Best Practices Sharing to enhance process efficiency and quality within HR operations Lead the projects to improve productivity and reduce the costs Provide a Safe Compliant and Ethical Work Environment Ensure confidentiality of Human Resources related information and data Maintain knowledge of and apply company safety labor and ethics policies Communicate safety compliance and ethics requirements to applicable team members Identify and resolve and or report potential safety security and labor issues Experience Minimum of 15 years of experience in Global HR Shared Services with a focus on HR Recruitment Lifecycle Process Stages data analytics Six Sigma projects global stakeholder management and HR system implementation Educational Qualification Bachelor s degree Masters Post Graduate certificate diploma in HR Management Preferred Professional Requirements Hands on experience working in large scale ERP Workday SAP Master Data HCM Case Management Tool ServiceNow Preferred SalesForce ATS AI Based Sourcing Screening Tools Experience in managing teams in a Shared Services Client Services setup with relevant experience in customer interaction Strong analytical and problem-solving skills Excellent communication and interpersonal skills Proven ability to manage and influence global stakeholders Passionate for delivering world-class customer service with focused approach and responsiveness to the customer needs Experience with HRIS and other HR technologies Project management expertise Ability to lead and develop high-performing teams Demonstrated ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and nonjudgmental manner About Micron Technology Inc We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all With a relentless focus on our customers technology leadership and manufacturing and operational excellence Micron delivers a rich portfolio of high-performance DRAM NAND and NOR memory and storage products through our Micron and Crucial brands Every day the innovations that our people create fuel the data economy enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience To learn more please visit micron com careers All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status To request assistance with the application process and or for reasonable accommodations please contact Micron Prohibits the use of child labor and complies with all applicable laws rules regulations and other international and industry labor standards Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron