Executive - Customer Service
4 weeks ago
Position Summary As a senior executive you will manage the end-to-end lifecycle of service parts orders ensuring accuracy timeliness and customer satisfaction You will take ownership of complex order handling coordinate with cross-functional teams and contribute to process improvement initiatives Position Responsibilities Order Management Process service parts orders accurately using ERP systems e g SAP SD Validate and verify order details part numbers pricing delivery terms and customer requirements Monitor open orders backlogs and coordinate follow-ups to ensure on-time delivery Customer Internal Stakeholder Coordination Serve as a point of contact for escalated customer queries related to order status delays or special handling Collaborate with logistics planning warehouse and customer service teams to resolve order and delivery issues Co-ordination Issue Resolution Investigate and resolve complex problems related to inventory mismatches part availability blocked deliveries and urgent shipment requests Provide root cause analysis and recommend preventive measures Reporting Documentation Generate daily weekly order fulfillment reports and performance dashboards Maintain accurate documentation of customer interactions order changes and exceptions Support Process Improvement Identify gaps in the order processing lifecycle and contribute to workflow enhancements and automation Participate in system testing SOP updates and training sessions for junior staff Required Skills Education Bachelors degree in any related field 4-7 years experience in order management or supply chain operations Strong understanding of order-to-cash O2C processes and aftermarket supply chains Hands-on experience with ERP systems SAP SD MM preferred working knowledge of MS Excel pivot tables VLOOKUP Good understanding of inventory logistics coordination and SLA compliance Desired Skills Work Environment Physical Requirements
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Customer Service Executive
3 weeks ago
Mumbai, Maharashtra, India GETSETFIT Full timeCompany DescriptionGETSETFIT is a virtual fitness studio offering a one-stop solution for all fitness and nutrition needs, including myth busting and facts.Role DescriptionThis is a full-time on-site role located in Mumbai for a Customer Service Executive at GETSETFIT. The Customer Service Executive will be responsible for managing customer inquiries,...
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Customer Service Executive
1 week ago
Mumbai, Maharashtra, India GETSETFIT Full timeCompany Description GETSETFIT is a virtual fitness studio offering a one-stop solution for all fitness and nutrition needs, including myth busting and facts. Role Description This is a full-time on-site role located in Mumbai for a Customer Service Executive at GETSETFIT. The Customer Service Executive will be responsible for managing customer inquiries,...
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Customer Service Executive
2 weeks ago
Mumbai, Maharashtra, India GETSETFIT Full timeCompany Description GETSETFIT is a virtual fitness studio offering a one-stop solution for all fitness and nutrition needs, including myth busting and facts. Role Description This is a full-time on-site role located in Mumbai for a Customer Service Executive at GETSETFIT. The Customer Service Executive will be responsible for managing customer inquiries,...
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Customer Service Executive
4 weeks ago
Mumbai, Maharashtra, India Qureos Inc Full timeJob Opportunity: Customer Service Executive (Remote) Location: Remote (India-based candidates preferred) Salary: ₹20,000 – ₹25,000/month Job Type: Full-time Shifts: 12-hour rotational (Day & Night) Training: 15 days (Paid)Freshers can also apply Job Overview:We're hiring a Customer Service Executive to join a fast-growing online gaming company. If...
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Customer Service Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Credicus Business Services Full timeJob DescriptionWe are seeking a dynamic Customer Service Executive to join our team in India. The ideal candidate will have 0-5 years of experience in customer service and will be responsible for ensuring excellent customer satisfaction through effective communication and problem resolution.Responsibilities- Handle customer inquiries and provide accurate...
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Urgent: Customer Service Executive
3 weeks ago
Mumbai, Maharashtra, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full timeJob DescriptionCustomer Service Executive (Voice Process)Consultancy:Vibrantzz Management ServicesLocation:Malad / PowaiSalary:1. Experienced: 27,000 - 42,000 in-hand2. Freshers: Up to 25,000 in-hand(Salary based on total years of experience and last drawn salary)About the Role:Are you passionate about customer service and looking for an exciting career in...
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Hiring for Customer Service Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Varda HR LLP Full timeJob DescriptionHiring For Customer Service Executive - Medical insurance process customer serviceUS based VoiceCustomer ServiceHSC Freshers can also applyShift5 days working 2 days off (Rotational)US based night rotational shiftSalary-26k To 45k take home + Variables & Huge Incentives*Position: Customer Service ExecutiveAge : 19 to 50Job description...
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Customer Service Executive
3 weeks ago
Mumbai, Maharashtra, India Mantras2Success Full timeThe Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account This includes responding to customer emails in a timely and accurate manner resolving customer issues and providing excellent customer service 1st and 2nd Saturday will be off along with...
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Customer and client servicing executive
1 week ago
Mumbai, Maharashtra, India Macmerise Full timeCompany Description Macmerise is transforming the world of merchandising by offering brands, celebrities, and influencers an opportunity to launch their own merchandise with advanced technology and outstanding products. The company has developed a variety of items across categories such as Fashion, Home & Kitchen, Consumer Electronics & Accessories. Role...
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Mumbai, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionCustomer Service Manager - Support Services-Customer Service Job RoleEnd to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.Preparing weekly ,Fortnight and Monthly MISComplaint analysis to identify major areas of...
