[06/10/2025] Executive - Customer Service
2 weeks ago
Position Summary As a senior executive you will manage the end-to-end lifecycle of service parts orders ensuring accuracy timeliness and customer satisfaction You will take ownership of complex order handling coordinate with cross-functional teams and contribute to process improvement initiatives Position Responsibilities Order Management Process service parts orders accurately using ERP systems e g SAP SD Validate and verify order details part numbers pricing delivery terms and customer requirements Monitor open orders backlogs and coordinate follow-ups to ensure on-time delivery Customer Internal Stakeholder Coordination Serve as a point of contact for escalated customer queries related to order status delays or special handling Collaborate with logistics planning warehouse and customer service teams to resolve order and delivery issues Co-ordination Issue Resolution Investigate and resolve complex problems related to inventory mismatches part availability blocked deliveries and urgent shipment requests Provide root cause analysis and recommend preventive measures Reporting Documentation Generate daily weekly order fulfillment reports and performance dashboards Maintain accurate documentation of customer interactions order changes and exceptions Support Process Improvement Identify gaps in the order processing lifecycle and contribute to workflow enhancements and automation Participate in system testing SOP updates and training sessions for junior staff Required Skills Education Bachelors degree in any related field 4-7 years experience in order management or supply chain operations Strong understanding of order-to-cash O2C processes and aftermarket supply chains Hands-on experience with ERP systems SAP SD MM preferred working knowledge of MS Excel pivot tables VLOOKUP Good understanding of inventory logistics coordination and SLA compliance Desired Skills Work Environment Physical Requirements
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Customer Service Executive
23 hours ago
Pune, Maharashtra, India Stuba Full time**Job Summary**: Join a dynamic team that sets the standard for excellence in the travel industry As As grow our presence in India, we’re seeking a Customer Service Executive to support the Senior Operations Executive in ensuring smooth daily operations and excellent service delivery. In this vital support role, you’ll assist with customer interactions,...
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Customer Service Executive
3 days ago
Kharghar, Navi Mumbai, Maharashtra, India Muthoot Mercantile Full time**Customer Service Executive**: **highlights**: - Designation : Customer Service Executive - Location : Kharghar - Salary : Best in industry sta - Closing Date : 10 March 2025 - Posted On : 10 February 2025 **Description**: **Skills**: Gold Loan Experience
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Ticketing Executive
1 week ago
Kandivali West, Mumbai, Maharashtra, India Spring Raise Service Ltd Full timeManages the sale, distribution, and customer support related to tickets for various entities. Handle bookings, issue tickets, manage reservations and provide information about schedules, fares, and policies, responsibility includes customer service, maintaining accurate records, and resolving ticketing related issues. Assisting customers with changes,...
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Customer Support Executive
6 days ago
Mumbai, Maharashtra, India OneSpider Technologies LLP Full time**Job Posting: Customer Support Executive** **Company Name**: OneSpider Technologies LLP **Location**: Lower Parel, Mumbai (On-Site / Work From Office) **Fixed Woking Hours**:Monday To Saturday | 10:00 am to 07:00 pm **About Us**: OneSpider Technologies LLP is a fast-growing software company that focuses on providing solutions for the Pharma and FMCG...
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Customer Service
6 days ago
Wagle Estate, Thane, Maharashtra, India UNIVMARSOL OPC PVT LTD Full time**Position: Customer Service** **Process**: Mutual Fund **Gender**:Female/ Male **Age Barrier**: 45 **No of Vacancy**:11 plus **Certification**:Any NISM or IRDAI **Salary**:Starting offer Rs. 25,000/- (Open Bracket for last withdrawn) **Job Location**:Thane, Wagle Estate **Experiences**:Min 2 years of experiences in BFSI sector (NBFC, banks,...
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Customer Support Executive
5 days ago
Goregaon, Mumbai, Maharashtra, India Judicious PvtLtd Full time**Hiring "Customer Support Executive"** Company Name: Giftana India Pvt. Ltd. Location: Goregaon West, Mumbai **Salary**: ₹2.7 LPA - ₹3 LPA Experience Required: 0-3 Years (Freshers are welcome to apply) Education: Graduate Language Requirement: Proficiency in English is a must **About the Company**: Giftana India Pvt. Ltd. is a leading provider of...
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Customer Service Executive
2 weeks ago
Pune, Maharashtra, India Growinity Solutions LLP Full timeClient - Phoenix Shift window - 6pm to 10am (any 9 hours and 30 minutes of shifts) Eligibility Criteria - UG/Grad with minimum 06 months of international voice process experience mandatory. - Maximum gap would be considered up to 03 months, No exceptions - No cash in-hand experience - Minimum qualification should be HSC Salary - 1st) Below 18 months of...
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▷ (06/10/2025) Customer Service Representative
2 weeks ago
Mumbai, India NIIT Full timeAbout NIIT MTS At NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning....
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▷ (19/10/2025) Customer Service Executive
5 days ago
Mumbai, India Sterling Full timeAbout the Role The Analyst (Customer service agent) is a key frontline operations professional responsible for ensuring positive customer interactions, satisfaction and thereby resolving the issues of the customer. WEBCHAT PROCESS ROTATIONAL SHIFTS & OFFS DOJ: 22nd OCTOBER 2025 NOTE: ONLY CANDIDATES FROM MUMBAI SHOULD APPLY Responsibilities · Customer...
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Marketing Executive
6 days ago
Nagpur, Maharashtra, India Smith Pharmaceutical Full timeA marketing executive is a professional who plans, develops and oversees the overall marketing strategies and campaigns to promote a company's brands, products or services. Apart from implementing marketing campaigns of all varieties, a marketing executive conducts research, produces marketing materials, devises new ways to market products, and analyses...