
Sr. Applications Developer
1 day ago
- Moving our world forward by delivering what matters UPS is a company with a proud past and an even brighter future
- Our values define us
- Our culture differentiates us
- Our strategy drives us
- At UPS we are customer first, people led and innovation driven
- UPS s India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics
- Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow
- As a global Technology organization we can put serious resources behind your development
- If you are solutions orientated, UPS Technology is the place for you
- Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe
- You ll take technology to unimaginable places and really make a difference for UPS and our customers
Primary Skills:
- Contributes to systems analysis and design.
- Designs and develops moderately complex applications.
- Contributes to integration builds.
- Contributes to maintenance and support.
- The application is used for Customer Support via the Phone, Web, Email, Messaging (SMS) and Chat channels.
- Analyze business requirements, translating those requirements into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization).
- Experience in designing building a solution using Salesforce Declarative Programmatic Approach
- Experience with Integrating Salesforce with on premise legacy systems and other cloud solutions
- Experience with integration of middleware and Enterprise Service Bus.
- Experience with integrating Salesforce with the 3rd party using SOAP and REST APIs in XMLJSON formats
- Experience with Apex, workflow, Lightning Flows, and triggers
- Experience with Service Cloud Service Business Process (Email to Case, Web to Case, Live Chat, Digital Engagement/Messaging, Phone to Case), Open CTI and/or CTI Vendors, Omnichannel, CRMA, Knowledge, Case Routing, Queues, Public Groups, User Group Assignments
- Experience with developing Salesforce Lightning Web Component (LWC), Aura Components, Visualforce and Javascript
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