Investigation Specialist, ROW IB
3 weeks ago
Job Description Description ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with Amazon.in's customer centric focus applied to the Seller experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An Investigation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers accurately in a timely manner. Key job responsibilities An Investigation Specialist provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends, and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in English in the written and verbal form. A day in the life An Investigation Specialist is responsible for conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools. This requires a high level of ownership throughout the investigation life cycle by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Investigation Specialist will insist on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. Basic Qualifications - Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics - Experience with Excel Preferred Qualifications - #Minimum 2 years of experience in Operation. - #Good Deep diving skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Investigation Representative, ROW IB
3 days ago
India Amazon Music Full timeJob Description Description The L2 associate acts as the primary interface between Amazon and seller partners. L2 Associates are expected to perform investigation and share the accurate findings of the claims for vendor payments. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and...
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Investigation Specialist
2 weeks ago
India Amazon Full timeJob Description Description Job summary Investigation Specialist (Work from Home) Please note that this job is a seasonal role (FTC) on the payroll of Amazon. About The Team The mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and...
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DM/ Manager
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Sr. Investigation Specialist, MFN Fulfillment
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India Amazon Music Full timeJob Description Description BAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates seller accounts to understand the identity operating the account and we take necessary actions when we find that the identity is risky and can cause negative downstream...
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Regulatory Affairs Specialist –
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Regulatory Affairs Specialist –
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Bengaluru, India Amazon Full timeJob Description Description The Business Compliance team is looking for motivated self-starters who can work in a fast paced, data-driven environment. The successful candidate will be a proactive problem solver, have an extremely high level of customer focus and a passion for decision making that helps enable & drive compliance in Seller teams. As an...
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Manager/Senior Manager – Wind
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Risk Investigator, Trust Risk Investigation Team
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