▷ Apply Now: Operations Manager

4 weeks ago


Varanasi, India Food Whisperer Full time

Role Overview Food Whisperer is a fast-growing food brand focused on delivering exceptional culinary experiences. The Operations Manager plays a pivotal role in ensuring smooth day-to-day functioning, scaling operations, and maintaining high standards of customer satisfaction, quality, and profitability. Key Responsibilities - Strategic Operations Management - Manage operations across all kitchens, outlets, and delivery zones. - Develop and execute expansion strategies and scalable systems. - Team Leadership - Lead cross-functional teams including kitchen staff, delivery, customer service, and support. - Implement performance metrics and drive accountability. - Customer Experience & Quality Control - Maintain top-tier food quality, hygiene, and service standards. - Monitor feedback and drive continuous improvement. - Supply Chain & Inventory - Oversee procurement, vendor relations, inventory control, and logistics. - Ensure cost-effective sourcing and minimal wastage. - Financial Management - Monitor P&L, control costs, and ensure profitability. - Forecast budgets and report performance metrics. - Compliance & Safety - Ensure adherence to FSSAI, labor laws, fire safety, and other regulations. Qualifications & Skills - Experience: 7-12 years in F&B, cloud kitchen, QSR, or hospitality operations. - Education: Bachelor's degree in business, Hospitality, or related field. - Skills: Strong analytical, leadership, and decision-making abilities. Proven track record in scaling operations and managing multi-location teams.



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