Senior Engineer- RAN
3 weeks ago
Job Description
Join our Team
About this opportunity:
We are seeking an experienced and highly skilled Backoffice RAN Engineer with deep expertise in Ericsson LTE/5G NSA & SA technologies. The successful candidate will be responsible for handling end-to-end tasks related to 5G and other emerging technologies in Managed Services Operations. This role requires a strong understanding of the latest mobile network architecture and the ability to drive and support technology tasks and deliveries effectively.
What you will do:
- Manage operational issues from a process and tools perspective for 5G and new technologies.
- Provide technical troubleshooting and resolution of daily operational issues within the RAN network.
- Contribute to knowledge-sharing initiatives and other operational improvements in Managed Services Operations.
- Support the development of automation initiatives for 5G operations.
- Collaborate effectively with cross-functional teams, including IP, MPBN, TX, and CORE, to resolve network-related issues.
- Participate in knowledge transfer, documentation, and information-sharing processes.
- Coordinate with the Support team to resolve cases and perform root cause analysis (RCA).
- Flexibility to work in 24/7 planned shifts, including night shifts.
- Develop and maintain comprehensive documentation for network architecture, configurations, and troubleshooting procedures.
- Prepare, collect, and validate scripts and configurations, ensuring accuracy before execution in support of planned activities.
The skills you bring:
- Education: Engineering Degree (preferred)
- Experience: 6 to 10 years in RAN Engineering with a focus on LTE and 5G technologies.
- Core Competencies:
- Strong understanding of LTE, NSA, and SA architectures in RAN services.
- Hands-on experience with Ericsson RAN equipment (eNodeB/RNC) for operations, troubleshooting, fault rectification, and solution support for UMTS, LTE/5G SA/NSA networks.
- Expertise in 4G/5G KPIs and performance monitoring metrics (throughput, latency, call drop rates).
- Experience in protocol-level knowledge, including E2E call flow and CTR trace analysis.
- Proficient in using trace analysis tools like LogTool, Wireshark, etc.
- Strong understanding of the end-to-end connectivity of telecom nodes.
- Proven experience in RCA analysis and issue resolution with effective final solutions.
- Knowledge and experience with 3GPP, IETF, and other related specifications/standards.
- Familiarity with Cloud RAN fundamentals and understanding 5G use cases.
- Practical experience with Ericsson Indoor Radio Units (IRU) and DOT.
- Ability to troubleshoot customer complaints and network-related issues.
- Strong skills in performing routine maintenance, configuration changes, software upgrades, and network expansions of RAN systems.
- Understanding of trouble ticket and change request (CR) processes.
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