Team Manager-relationship Banking Group-customer Service

2 days ago

Thane Maharashtra, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree please find the job description for Team leader -Customer Service Location -Thane Role responsibilities Managing a Team of Customer Service Executive who would be handling calls of the clients and addressing clients queries Handling Emails communication queries Liaise with Department in resolving the cases within defined TAT Preparing MIS Dashboard and publishing it to respective stakeholders Working on Projects as per business requirements Working on NPS Matrix Preferred candidate profile Has customer centricity Keeps the Customer First in all perspective Has good communication skills written and verbal Should have good knowledge of MS Excel Power Point

  • Team Manager-relationship Banking Group-customer Service

    6 days ago

    Thane, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Team Manager Comm Bank HO Support-Customer Service Responsibilities Managing Customers queries via - Voice Email Walk-ins Escalation Ensuring the SLAs target to be achieved Managing the cross - sell team - generating Leads and following up for the closure of the leads generated Managing all the channel through...

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    3 hours ago

    Thane, Maharashtra, India Kotak Mahindra Bank Full time

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    2 weeks ago

    DBIL, Pune, Maharashtra, India at DBS Full time ₹ 1,04,000 - ₹ 1,30,878 per year

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    1 week ago

    DBIL, Pune, Maharashtra, India at DBS Full time ₹ 1,04,000 - ₹ 1,30,878 per year

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    Nagpur, Maharashtra, India Kotak Mahindra Bank Full time

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    2 weeks ago

    DBIL, Pune, Maharashtra, India at DBS Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

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