Global Crisis Incident Manager

Job Description With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...

Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of...

DescriptionCustomer Services encompasses a range of activities supporting Nokia customers, including technical support, account management, operations, maintenance, network design, deployment, integration, transformation, and training. The team drives revenue growth and enhanced customer satisfaction throughout the service lifecycle—from planning and...

Job Description We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the...

We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.About IntellectIntellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental...

Job Description We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. Responsibilities To own and drive global Incident and Problem Management processes. By establishing end-to-end accountability, the role drives proactive...

Job Description Your role - Lead and coordinate the resolution of high-priority incidents (P1/P2) across multiple teams. - Ensure incidents are logged, categorized, prioritized, and resolved within defined SLAs. - Drive root cause analysis (RCA) and post-incident reviews (PIRs) to prevent recurrence. - Maintain and improve the incident management process,...

Job Description This job is with Kyndryl, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl...

Job Description A great opportunity to join the global Service Desk in Oracle Customer Success Services organization. The Service Desk delivers customer request triage, Service Request management, incident management, escalation management and customer service support to Oracle top customers. The ultimate role of the Service Manager is to grant customers an...

Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...