Retail Operations Manager

24 hours ago


Hyderabad, India The Sleep Company Full time

Job Description - Direct and supervise retail staff across several retail outlets to ensure they meet set objectives - Provide training to retail employees to develop their skills and enhance their job performance - Ensure compliance with company policies and procedures - Provide solutions that address performance issues in a timely and effective manner - Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele - Contact store managers and other retail staff to communicate relevant information - Mentor and motivate sales staff to put in their best in order to achieve financial goals - Develop and implement budget and plans for retail operations - Visit retail establishments to ensure efficient and effective management as well as high performance sales - Develop policies for the merchandising of goods in retail stores - Monitor inventory levels to determine the need for stock supply at each retail outlet - Set and regulate product pricing using results of market and demand analysis - Ensure compliance with health/safety policies and procedures at retail sites - Listen to customer complaints to address & resolve their issues - Evaluate operational and financial records to determine sales performance of a retail store. Desired Candidate Profile: - Problem Solving & Decision Making - Planning & Organizing - Project Management with Collaboration and Inclusion - Communication Skills - Extroversion & Approachability - Self-Motivated & Resilient - Managing Pressure & Setbacks - Process Orientation - Excellent Communication Skills Qualifications Required: - Minimum qualification required is 10 + 2 - Any Graduate/ Post Graduate may apply


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