
Customer Support Associate – International Voice Process
2 days ago
Job Description
Job Title: Customer Support Associate International Voice Process
Location: Malad, Mumbai
Experience: Graduate + Fresher OR HSC + Minimum 1 Year of Experience (International Voice / Domestic Voice)
Key Responsibilities:
- Handle international voice process calls with professionalism.
- Provide excellent customer support while ensuring high-quality communication.
- Resolve customer queries efficiently and maintain customer satisfaction.
- Work in night shifts as per business requirements.
- Ensure adherence to process compliance and quality standards.
Job Requirements
- Excellent communication skills (spoken & written).
- Minimum 1 year experience in International Voice OR Domestic Voice process (preferred).
- Ability to work in 24*7 shifts (5 days working with 2 rotational offs).
- Immediate joiners preferred.
Compensation & Benefits
- Salary: Flat 34,000 in-hand per month.
- Shift: Night shift (rotational offs).
Interview Process: Single round of interview.
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