Genesys Cloud IVR Developer

TCS has been a pioneer in igniting the passion of young technologists. We are a global leader in the technology sector, continuously growing and innovating together. Job Overview We are seeking an experienced Genesys-CTI Developer to join our team. Key Responsibilities Design, develop, and maintain IVR applications, Bots, and routing systems for DTMF and...

Job Summary: Genesys IVR Platform DeveloperWe are seeking a highly skilled developer with expertise in Genesys IVR platform and Composer. The ideal candidate will have experience in developing, executing, and maintaining test cases and test plans for IVR applications.The successful candidate will work closely with developers, business analysts, and system...

Key Responsibilities : - Design, develop, and deploy customized solutions on the Genesys Cloud platform (formerly PureCloud).- Work with Genesys Cloud APIs to create custom integrations, automations, and workflows that improve business processes.- Work closely with the Salesforce development team for having to establish an integration between Salesforce and...

Themesoft Inc. is seeking an experienced Genesys Cloud Engineer to join our team. The ideal candidate will have a strong background in deploying, configuring, and supporting Genesys Cloud CX solutions and hands-on experience in IVR development, API integrations, and contact center technologies. We are looking for immediate joiners only.Position: Genesys...

Job Title Senior Developer - Genesys Pure Cloud Work Mode Bangalore BTM Layout Timings 10 AM - 7 PM IST Salary As per Market StandardsPosition Overview Role Professional Services Team Member for Genesys Pure Cloud Contact Center Objective Provide custom solutions and enhance platform features through customization Relevant Work Experience 5-6 years...

About the RoleThis is an exciting opportunity to join our team as a Genesys Cloud Engineer. In this role, you will be responsible for designing and implementing cloud-based contact center solutions. Your primary focus will be on migrating existing legacy systems to the cloud, configuring IVR flows, ACD routing, queues, and workgroups using Genesys...

Role: IVR Tester (5-8 years experience required) Location: Bangalore/ Pune Apply only if you are an immediate joiner. Desired Competency: Good knowledge of Contact Center Domain preferably 4+ years. Good knowledge of IVR routing flows using Genesys, Genesys Cloud CX Good knowledge of Agent routing flows using Genesys, Genesys Cloud CX Good knowledge of Cyara...

About the Role:We are seeking a highly skilled IVR Specialist to join our team. In this role, you will be responsible for testing and verifying the functionality of Automated Voice Response (IVR) systems.Responsibilities:Test and verify IVR system functionalityIdentify and report defects in IVR systemsWork with cross-functional teams to resolve IVR-related...

Job DescriptionWe are seeking a highly skilled and experienced Genesys Cloud / Connect Engineer to join our team. The successful candidate will be responsible for implementing and configuring IVRs, call flows, secure flows, dialer, survey, WFM configuration, quality management, and CRM integration.Key Responsibilities:Design and implement solutions for...

Role: IVR Tester (5-8 years experience required)Location: Bangalore/ PuneApply only if you are an immediate joiner.Desired Competency:Good knowledge of Contact Center Domain preferably 4+ years.Good knowledge of IVR routing flows using Genesys, Genesys Cloud CXGood knowledge of Agent routing flows using Genesys, Genesys Cloud CXGood knowledge of Cyara...