15h Left Guest Relations Executive

3 weeks ago


Mysore, Karnataka, India GREATBELL HR Consultancy Services PVT LTD Full time

Company OverviewGREATBELL HR Consultancy Services PVT LTD is a pioneering entity specializing in Technical and Hospitality Manpower Recruitment collaborating with approximately 500 companies across India Our headquarters are located in Cochin Kerala and we operate within the Human Resources Services industry Further information can be accessed via our website at Job OverviewWe are seeking a talented and dynamic Guest Relations Executive to join with one of our leading Clients in Hospitality Industry Work location shall be Wayanad Kerala This is a full-time junior-level position based in Wayanad We prefer Female candidates who can speak Kannada well Openings are available in various locations such as Cochin Calicut Munnar Wagamon Kumarakom Alleppey Trivandrum etc Candidates should have between 1 to 3 years of work experience in the relevant field Qualifications and Skills Strong expertise in the hospitality industry Mandatory skill Proven experience in guest relations Mandatory skill Proficiency in front office operations Mandatory skill Excellent customer service skills to ensure guest satisfaction Knowledge of front office operations and administrative tasks Experience in hospitality management to oversee daily operations Prior exposure to resort environments and managing guest expectations Roles and Responsibilities Welcome guests upon arrival and provide a friendly and professional greeting Manage guest check-ins and check-outs efficiently and courteously Address and resolve any guest queries or issues promptly and effectively Coordinate with other departments to ensure seamless guest experiences Maintain up-to-date knowledge of hotel services facilities and local attractions Monitor guest satisfaction and devise strategies for improvement Conduct regular inspections to ensure the safety and comfort of guests Provide guests with information about the hotel its services and amenities Expertia AI Technologies



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